Virtual Assistant / Entry level (Remote)

Job Description

 We are looking to add an exceptional member to their team of virtual assistants and intake coordinators. The ideal candidate will be in school for counseling, psychology or social work and/or have experience in medical or behavioral health settings. Part time work, flexible hours - create your own schedule to work around your classes and social life.

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Responsibilities

 Answer telephone, relay messages, and provide information when necessary

 Respond to emails from potential clients

 Schedule and confirm patient appointments

 Create electronic charts for new patients

 Navigate our easy-to-use EHR/EMR called Simple Practice (prior experience is highly preferred)

 Maintain administrative spreadsheets

 Adhere to HIPAA guidelines and other confidentiality regulations

 Attend staff meetings, as needed

 Collaborate and communicate with therapists, other admin staff, and owners

 Perform other related duties & responsibilities as assigned

Additional Qualifications

 Must be able to work independently and efficiently, as well as part of a team Exceptional organizational skills and attention to detail

 Excellent oral and written communication skills

 Must have working knowledge of Google Workspace

 The ability to easily learn our behavioral health EHR called Simple Practice

 Flexibility to handle multiple tasks each day

 Ability to manage confidential information with sensitivity and discretion (in a HIPAA-compliant way)