Experienced Field Analyst - Remote - Logistics and Supply Chain Optimization Specialist

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology, and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability, and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations, and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com.

Join Our Team

We have a strong FedEx brand consistently ranked among the world's most admired and trusted employers. Our top-notch leadership team has the experience needed to grow and develop your career. We have an open mind for new ideas and creative methods. And, we offer a strong compensation and benefits package, including health, vision, dental, 401k with a strong match, and much more!

Job Summary

FedEx Supply Chain has an immediate opening for a Field Analyst with our Damage Research Group. The position will report to the Damage Research Operations Manager. As a Field Analyst, you will be responsible for conducting packaging inspections, root cause analyses, and inventory compliance audits throughout the United States. This position can be a home-based position located in any major metropolitan area.

Key Responsibilities

• Perform product and packaging inspections, root cause analysis, and other continuous improvement projects in customer and other third-party warehouses. Perform work with full autonomy and delegate work to lower-level analysts when necessary.
• Communicate field audit findings and recommendations to customers, teammates, and account managers through consistent data collection and reporting.
• Lead closing meetings with warehouse personnel upon completion of field audit work.
• Maintain positive customer relations at all facilities/sites visited.
• Recognize damage, determine root cause(s), and make recommendations for continuous improvement opportunities.
• Book and coordinate travel with other analysts in a timely and responsible manner.
• Train and support new field analysts in all aspects of field audit work.

Requirements

We are looking for a highly motivated and experienced individual with a strong background in logistics, supply chain, or a related field. The ideal candidate will have:

• Bachelor's Degree in a related field preferred and 6-8 years of relevant experience.
• In lieu of degree, high school diploma or GED and 8 years of relevant experience.
• Experience in warehousing, distribution, or logistics environment.
• Previous inventory experience a plus.
• Lean, Six Sigma, Total Quality Management, or other continuous improvement methodology experience preferred.
• Customer service driven.
• Analytically minded with strong problem-solving aptitude.
• Flexibility to travel on short notice.
• Ability to be away from home for up to seven days at a time.
• Excellent written and verbal communication skills.
• Strong understanding of Microsoft Office products (Word/Excel/PowerPoint).

Physical and Cognitive Requirements

This position requires 100% travel. The following physical and cognitive requirements must be met with or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to stand and walk for up to 8 hours per day.
• Ability to kneel, bend, reach, and lift 25 pounds continuously.
• Ability to work in near freezer temperatures for long periods of time and sub-zero temperatures intermittently.
• Must possess visual acuity, i.e., close and distance vision, depth perception, and the ability to adjust focus.

Career Growth Opportunities and Learning Benefits

FedEx Supply Chain offers a range of career growth opportunities and learning benefits, including:

• Professional development programs to enhance your skills and knowledge.
• Opportunities for advancement and career progression.
• Access to industry-leading training and development programs.
• A collaborative and supportive work environment.

Work Environment and Company Culture

FedEx Supply Chain is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and perks, including:

• A competitive salary and benefits package.
• A comprehensive health and wellness program.
• A 401k plan with a strong match.
• A flexible work schedule and remote work options.
• A range of employee recognition and reward programs.

Compensation and Benefits

This position pays up to $60,000. We offer a comprehensive benefits package, including health, vision, dental, 401k with a strong match, and much more!

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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