SALES,SVCS/DISTRIBUTION ASSOC - CAREER JOB W/...

This job was posted by https://www.vermontjoblink.com : For moreinformation, please see: https://www.vermontjoblink.com/jobs/1288628This job has an exam requirement. Currently, applicants for this postingwho do not yet have an exam score are being invited to take the exam.Examining will continue until capacity has been reached.Window training is required after hire, followed by an end-of-trainingtest on which employee must qualify to remain employed.Must be able to communicate in and understand the English language withor without a reasonable disability accommodation under theRehabilitation Act.Postal Service employment is conditional upon your meeting medicalsuitability, general eligibility and suitability, and background checkrequirements. Therefore, if you receive a job offer, note that it willbe conditional upon you meeting these requirements, even if you areallowed to begin working first.

• SALARY RANGE: Starting salary \$27.28 per hour paid bi-weekly
• BENEFIT INFORMATION: This is a career position which offers

excellent benefits. Newly hired employees are covered by the FederalEmployees Retirement System (FERS). Upon hire, employees are eligible tocontribute into the Thrift Savings Plan (TSP) which is similar to 401(k)plans, and offers matching employer contributions. We offer the optionto enroll into the Health Insurance, Group Life Insurance, Dental,Vision and Long-Term Care Insurance Programs as well as FlexibleSpending Program to cover eligible out-of-pocket health care anddependent care (day care) expenses; accrued vacation and sick leave. Inaddition, the Postal Service offers a variety of employee discountprograms ranging from tuition discounts to cellular service.

• Background Check The Inspection Service criminal background check is

conducted using United States information resources only (e.g., FBIfingerprint check, state and county checks). A criminal background checkinvolves a 5-year inquiry for any location where the individual hasresided, worked or gone to school within the United States or itsterritories. As a result of this limitation, the criminal backgroundchecks of individuals who have not resided in the United States or itsterritories for the preceding 5-years may not be considered complete.

• Functional Purpose Performs distribution and a variety of sales and

customer support services for products. Maintains pleasant and effectivepublic relations with customers and others requiring a generalfamiliarity with postal laws, regulations, and procedures commonly used.DUTIES AND RESPONSIBILITIESPerforms any variety of sales and customer services at a retail windowsuch as maintaining sufficient inventory of and selling stamps, stampedpaper, other retail products, passport acceptance (where applicable) andother retail services; may use a computerized system, accepting anddelivering packages and accountable mail; issuing and cashing foreignand domestic postal money orders; accepting and responding to customerclaims and inquiries, and providing information to the public regardingpostal regulations.Provides sales and customer service support by greeting customers andexplaining store layout; determining special interests and referring tosales and promotional programs; offers assistance in product selection;provides lobby assistance that includes monitoring the retail line,directing customers to the self-service kiosk (SSK) (where applicable),and/or using Mobile Point of Service (mPOS) to complete transactions(where applicable)Provides product and service information to customers, includinginforming customers regarding special offers; suggestive selling relatedmerchandise; promoting products based on customer needs. Providesadditional information regarding product features and services.Handles and processes customer purchases and returns relating toproducts and ser ices and may use a point of sale system. Assistscustomers with transactions.Maintains appearance of retail lobby by setting up, arranging, andreplenishing displays and merchandise racks; ensures display and sellingareas, work stations, and storage areas are presentable to customers.Performs routine maintenance on SSKs and mPOS, including troubleshooting.Conducts product inventories by counting items on hand; attaches andremoves security devices; accounts for items on display; and verifiesand records sales floor inventory and shrinkage. Brings inventorydiscrepancies and shrinkage reports to the attention of the appropriatesupervisory presence.May verify presort and bulk mailings of all classifications, computingand maintaining on a current basis mailers\' credit balances.Checks and sets post postage meters.Rents post office boxes, receives rental payments, conducts referencechecks, and completes related forms.May assign and clear accountable items and distribute mail as required.Distributes primary and one or more secondary schemes of incoming mailby delivery point based on a knowledge of the distribution schemeestablished for the office, branch or station.Distributes primary and one or more secondary schemes of outgoing mailfor dispatch based on

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