Experienced Customs Brokerage Representative III - Remote, Monday to Friday, 8am-4:30pm EST

Unlock Your Potential as a Customs Brokerage Representative III at UPS

Are you a motivated and detail-oriented professional looking for a challenging role in a dynamic and global organization? Do you have a passion for customs brokerage and a keen eye for detail? UPS, a Fortune Global 500 company, is seeking an experienced Customs Brokerage Representative III to join our team on a remote basis, working Monday to Friday from 8am to 4:30pm EST.

At UPS, we're committed to fostering a culture of innovation, diversity, and inclusion. Our team is made up of talented individuals from diverse backgrounds, and we're dedicated to providing a work environment that's both rewarding and challenging. As a Customs Brokerage Representative III, you'll have the opportunity to work with a talented team of professionals, develop your skills, and advance your career in a fast-paced and dynamic industry.

Job Summary

As a Customs Brokerage Representative III, you'll play a critical role in ensuring the smooth clearance of international shipments through customs. You'll be responsible for preparing customs entries, communicating with clients and stakeholders, and resolving any issues that may arise during the clearance process. This role requires advanced knowledge of customs regulations, including the Harmonized Tariff Schedules (HTS) and the Code of Federal Regulations.

Key Responsibilities

• Prepare customs entries and forward freight to designated locations, including interface with international and domestic carriers, overseas offices, and importers.
• Follow up on the clearance process for all entries prepared, ensuring timely and accurate clearance.
• Communicate documentation discrepancies to clients and supervisors, and resolve any issues that may arise.
• Coordinate freight delivery to designated locations, ensuring compliance with customs regulations and company policies.
• Resolve finance and accounting reconciliation exchange issues, working closely with clients and internal stakeholders.
• Scan entries into the imaging system, meeting allotted and sensitive time requirements.
• Prepare reports and presentations using various software packages and databases, analyzing data to identify trends and opportunities for improvement.
• Establish and maintain client relationships, providing excellent customer service and ensuring client satisfaction.
• Participate in weekend work schedules on a department rotation basis and holiday schedules based on the needs of the operation and account requirements.

Essential Qualifications

To be successful in this role, you'll need:

• A high school diploma, GED, or international equivalent.
• A minimum of 2 years' experience working for a customs broker, with a strong understanding of customs operations, laws, and regulations.
• Proficiency in Microsoft Office, with the ability to accurately and rapidly enter data.
• Excellent verbal and written communication skills, with the ability to communicate effectively with clients and stakeholders.

Preferred Qualifications

While not required, the following qualifications are highly preferred:

• A Customer Broker License, demonstrating your expertise and knowledge of customs brokerage.
• Advanced knowledge of customs regulations, including the Harmonized Tariff Schedules (HTS) and the Code of Federal Regulations.

Skills and Competencies

To excel in this role, you'll need:

• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• A high level of attention to detail, with the ability to accurately prepare customs entries and resolve any discrepancies.
• The ability to work in a fast-paced environment, meeting deadlines and achieving results.

Career Growth Opportunities

At UPS, we're committed to helping our employees grow and develop their careers. As a Customs Brokerage Representative III, you'll have the opportunity to:

• Develop your skills and knowledge in customs brokerage, advancing your career in a dynamic and global industry.
• Work with a talented team of professionals, learning from their experiences and expertise.
• Take on new challenges and responsibilities, expanding your role and contributing to the success of the company.

Work Environment and Company Culture

At UPS, we're proud of our culture and work environment. As a remote employee, you'll enjoy:

• The flexibility to work from home, with a structured schedule and regular communication with your team.
• A dynamic and supportive work environment, with opportunities for collaboration and teamwork.
• A commitment to diversity, equity, and inclusion, with a culture that values and celebrates individual differences.

Compensation, Perks, and Benefits

As a UPS employee, you'll enjoy a comprehensive compensation package, including:

• A competitive salary, reflecting your experience and qualifications.
• A range of benefits, including health insurance, retirement savings, and paid time off.
• Opportunities for career advancement and professional development.

Join Our Team!

If you're a motivated and detail-oriented professional looking for a challenging role in customs brokerage, we encourage you to apply for this exciting opportunity. As a Customs Brokerage Representative III at UPS, you'll have the chance to develop your skills, advance your career, and contribute to the success of a global organization. Apply today and take the first step towards a rewarding and challenging career!