Experienced Data Entry Specialist for Non-Profit Organization – Salesforce CRM Management and Donor Data Administration

Welcome to Crossroads4Hope, A Network of Cancer Support

Crossroads4Hope has been a beacon of hope for people with cancer and their loved ones for over two decades. Our mission is to transform the cancer experience by reducing the burden on all those who are impacted, especially in low-income and marginalized communities. We take on the cancer journey with people diagnosed, caregivers, and loved ones, providing a network of support, information, resources, and professionals who fill critical gaps in care that often occur between medical appointments and within the healthcare system itself. Our services, which are free of charge, are designed to address the emotional, psychological, social, and practical challenges and gaps in care that come with a cancer diagnosis.

Job Overview

We are seeking an experienced Data Entry Specialist to join our team, reporting to the Director of Individual Giving. As a Data Entry Specialist, you will be responsible for ensuring accurate and timely entry of donor, volunteer, and organizational data into our Salesforce CRM. This position supports the development, program, and operations teams by maintaining up-to-date records, tracking donations, and generating necessary reports for fundraising, events, and grant submissions. If you have a keen eye for detail, excellent organizational skills, and a passion for supporting a non-profit organization, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Ensure accurate and timely entry of donor, volunteer, and organizational data into Salesforce CRM
• Maintain up-to-date records, track donations, and generate necessary reports for fundraising, events, and grant submissions
• Work closely with the Database Administrator/Analyst to ensure data integrity and optimum efficiency of Salesforce
• Process, record, and acknowledge donations according to established protocols
• Generate donor reports, and maintain donor lists for appeals, events, and other donor communications
• Collaborate with staff involved in volunteer management to ensure data is entered and coded properly
• Provide support for grant research, submissions, tracking, and reporting

Essential Qualifications

• High School Diploma and 2+ years of experience using Salesforce NPSP or a similar constituent relationship management system, preferably within a non-profit organization
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Effective verbal and written communication skills with good proofreading capability
• Strong organizational skills, detailed oriented, and able to meet multiple deadlines
• Demonstrated ability to work on a high-performing team
• Ability to handle confidential information with sensitivity, integrity, discretion, and accuracy

Preferred Qualifications

• Bachelor's degree
• Experience with Constant Contact and Classy
• Previous experience working in a non-profit organization

Skills and Competencies

To be successful in this role, you will need to possess excellent data entry skills, attention to detail, and the ability to manage multiple tasks in a dynamic environment. You will also need to demonstrate strong organizational skills, effective communication skills, and the ability to work collaboratively with other team members. If you have experience working with Salesforce CRM, you will be highly regarded.

Career Growth Opportunities and Learning Benefits

At Crossroads4Hope, we are committed to providing our employees with opportunities for growth and development. As a Data Entry Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the lives of people with cancer and their loved ones. You will also have access to training and development opportunities to help you build your skills and advance your career.

Work Environment and Company Culture

Our work environment is dynamic, supportive, and collaborative. We value diversity, equity, and inclusion, and we are committed to creating a workplace culture that is respectful, inclusive, and empowering. We offer a hybrid remote work arrangement, with the option to work from our office in Bedminster, NJ. If you are looking for a workplace that is flexible, supportive, and committed to making a difference, we encourage you to apply for this exciting opportunity.

Compensation, Perks, and Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. We also offer a range of benefits, including 401(k) matching, dental insurance, flexible schedule, health insurance, life insurance, paid time off, and vision insurance. If you are looking for a rewarding career with a non-profit organization that offers a competitive salary and benefits package, we encourage you to apply for this exciting opportunity.

Conclusion

If you are a motivated and detail-oriented individual who is passionate about supporting a non-profit organization, we encourage you to apply for this exciting opportunity. As a Data Entry Specialist, you will play a critical role in ensuring the accuracy and integrity of our donor, volunteer, and organizational data. You will also have the opportunity to work with a talented team of professionals who are committed to making a difference in the lives of people with cancer and their loved ones. Don't miss out on this opportunity to join our team and make a difference in the lives of others. Apply today!

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. If you have any questions or would like to learn more about this exciting opportunity, please don't hesitate to contact us. We look forward to hearing from you soon.