Experienced Fiber Optic Technician – Installation, Maintenance, and Customer Support Specialist for DIRECTV's Cutting-Edge Voice, Video, and Data Solutions
About Us
At DIRECTV, we're passionate about delivering innovative entertainment experiences to families and businesses across the country. As a leading provider of cutting-edge voice, video, and data solutions, we're committed to staying ahead of the curve and pushing the boundaries of what's possible. Our team is dedicated to providing top-notch customer support and ensuring that our customers receive the best possible service. If you're a motivated and detail-oriented individual with a passion for technology, we want to hear from you!
Job Summary
We're seeking an experienced Fiber Optic Technician to join our team and play a vital role in delivering exceptional customer experiences. As a Fiber Optic Technician, you'll be responsible for installing and maintaining customer satellite equipment, providing top-notch customer support, and ensuring that our customers receive the best possible service. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our company.
Key Responsibilities
- Ensure proper functionality of customer satellite equipment through installation and maintenance services.
- Provide thorough and informative customer support, ensuring that customers understand the features and functions of our services.
- Verify and ensure that customer equipment is fully operational before proceeding with installations.
- Conduct installations in diverse settings, including buildings, lofts, subterranean areas, and low-height spaces.
- Use office computers to access and finalize customer requests.
- Adhere to safety protocols while working outdoors, regardless of weather conditions.
- Transport company vehicles to assigned job sites.
Qualifications and Experience
To be successful in this role, you'll need:
- A valid driver's license suitable for the vehicle being operated.
- The ability to work autonomously and deliver exceptional customer satisfaction.
- Openness to working non-traditional hours, including weekends, holidays, and evenings.
- Adherence to all mandatory drug tests, safety inspections, and physical prerequisites.
- The ability to meet physical prerequisites, including the capacity to lift weights of up to 80 pounds.
- A technical background is desirable for this position.
Benefits of the Position
We offer a comprehensive package of benefits, including:
- Medical and dental coverage.
- A 401(k) plan.
- Assistance with tuition reimbursement.
- Free or reduced-price DIRECTV top-tier package and AT&T mobile phone carrier services.
- Up to $5,000 in extra monetary incentives available for successful completion of training and meeting employment goals.
Compensation Package
The compensation package includes a base salary range of $25.56 to $28.03 per hour, as well as bonus incentives and benefits.
Career Growth Opportunities and Learning Benefits
We're committed to helping our employees grow and develop their careers. As a Fiber Optic Technician, you'll have access to:
- Regular training and development opportunities.
- Mentorship and coaching from experienced colleagues.
- The opportunity to work on a wide range of projects and develop new skills.
- A supportive and collaborative work environment.
Work Environment and Company Culture
We're proud of our company culture, which is built on:
- Integrity and trust.
- Respect and inclusivity.
- Collaboration and teamwork.
- Continuous learning and improvement.
How to Apply
If you're a motivated and detail-oriented individual with a passion for technology, we want to hear from you! Apply now and take the first step towards a rewarding new role.
Apply To This JobAbout DIRECTV
At DIRECTV, we're passionate about delivering innovative entertainment experiences to families and businesses across the country. Our mission is to ensure that our customers receive top-of-the-line technology and entertainment. We're committed to staying ahead of the curve and pushing the boundaries of what's possible. Join our team and be a part of something amazing!
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