Hawk Link Coordinator - Student Success Initiatives at the University of Kansas

Join the University of Kansas' Student Success Initiatives Team as a Hawk Link Coordinator

The University of Kansas is seeking a highly motivated and student-focused professional to join the Equity and Success Initiatives team as a Hawk Link Coordinator. As a key member of the Student Success Initiatives department within Academic Success, you will play a vital role in supporting the academic success and retention of first-generation college students, Pell-eligible students, and students of color.

About the University of Kansas and Lawrence, KS

The University of Kansas is a public research university located in Lawrence, Kansas, a vibrant community of approximately 95,000 residents. Lawrence is known for its lively downtown area, thriving arts and music scene, and strong commitment to equality and inclusivity. As a University of Kansas employee, you will have access to a wide range of benefits, including paid vacation time, sick leave, holidays, retirement plans, medical and dental insurance, and educational opportunities.

Job Overview

The Hawk Link Coordinator will provide academic and personal success coaching, support, and guidance to students through holistic engagement and culturally relevant practices. This role is critical in fostering a sense of belonging and academic success among students, and will involve collaboration with various campus partners, including academic advisors, faculty members, and other student support services.

Key Responsibilities

• Student Support and Engagement (60%):
  • Provide academic and personal success coaching to up to 150 students per semester.
  • Develop and implement holistic academic success plans with students.
  • Serve as a student concierge, connecting students to campus resources and support services.
  • Execute student outreach campaigns via phone, text, and email.
  • Document and maintain all communication with students using university-approved systems.
• Programming and Peer Mentor Support (25%):
  • Collaborate with the Hawk Link Success Team to develop and implement student program plans.
  • Supervise, train, and assess up to 5 student peer mentors per academic semester.
  • Coordinate and facilitate peer mentor staff meetings, training, and professional development.
  • Participate in the planning and implementation of Jayhawk JumpStart, Hawk Week, and other Hawk Link programming.
• Facilitation and Instruction (10%):
  • Serve as the instructor on record for academic courses offered for Hawk Link students.
  • Collaborate with Academic Success units to provide academic skills workshops for students.
  • Develop online training modules and interactive success guides for the Hawk Link Success Team and students.
• Other Duties (5%):
  • Attend relevant staff meetings and trainings related to Academic Success Initiatives.
  • Use University-approved systems for all student records and adhere to Academic Success technology use standards and FERPA guidelines.
  • May supervise student staff and serve on departmental and campus committees as assigned.

Required Qualifications

• Master's Degree OR Bachelor's Degree with one (1) year of relevant experience.
• One (1) year of experience working with underserved populations.
• One (1) year of experience working directly with students or clients in a higher education or related setting.
• Experience creating and facilitating student events, workshops, or other student engagement opportunities.
• Excellent written communications skills as demonstrated by cover letter and resume.

Preferred Qualifications

• Master's Degree in education, counseling, psychology, special education, social work, liberal arts, or related field.
• Experience in academic support services, advising, or academic coaching services.
• Academic Coaching Certification in higher education administration, student personnel, or related field (CRLA/ATP/NCLA).
• Experience working collaboratively with other units in a university setting.
• Experience with underserved student populations in higher education setting.
• Previous experience supervising students or staff.
• Experience with web-based student retention software such as EAB/Navigate.
• Prior instructional experience, such as teaching/facilitating new student courses.

What We Offer

The University of Kansas offers a competitive salary range of $43,000 - $50,000, commensurate with experience. As a University of Kansas employee, you will have access to a comprehensive benefits package, including:

• Up to 176 hours of paid vacation per year.
• 96 hours of sick leave earned per year.
• 9 paid holidays plus one discretionary day.
• A great retirement program.
• Medical and dental insurance.
• Life and disability insurance.
• Other benefit plan options.
• State of Kansas discounts offered by various vendors.
• Educational opportunities.

Why Work at the University of Kansas?

The University of Kansas is a great place to work, with a strong commitment to diversity, equity, and inclusion. As a member of the Student Success Initiatives team, you will be part of a dynamic and collaborative environment that is dedicated to supporting the academic success and retention of students. You will have opportunities for professional growth and development, and will be able to make a meaningful contribution to the university community.

How to Apply

A complete application includes:

• A cover letter addressing how you meet the required and preferred qualifications.
• A resume.
• Contact information for three professional references (including at least one previous or current supervisor).
• Completion of the online application.

Application review begins Monday, September 18, 2023, and continues until a pool of qualified applicants is identified. We encourage you to apply today and join our team in supporting the academic success and retention of students at the University of Kansas!

Don't miss out on this exciting opportunity to join the University of Kansas' Student Success Initiatives team. Apply now and take the first step in advancing your career in higher education!