Customer Engineer - Windows Server Platforms: Accelerate Digital Transformation with Ascendion

Are you a seasoned IT professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration drive success? Look no further than Ascendion, a full-service digital engineering solutions company that empowers growth and transformation for Fortune 500 clients.

About Ascendion

At Ascendion, we're on a mission to engineer the next by harnessing the power of digital engineering, cloud, data, experience design, and talent solutions. Our 6,000+ Ascenders, spread across the globe, work together to deliver captivating experiences to consumers and employees. With a culture built on opportunity, inclusion, and partnership, we're a community of change-makers who are passionate about making a difference.

Join Our Community of Innovators

As a Customer Engineer - Windows Server Platforms, you'll be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals, and use of technology. You'll have the opportunity to build strong customer relationships, share industry and development expertise, and gain access to expertise and support from our consulting practice and product group.

Key Responsibilities

* Deliver proactive services such as education workshops, assessments, and expert guidance to customers

• Train customers and share industry and development expertise to drive software development goals and technology adoption
• Build strong customer relationships and ensure deliveries align with customer projects and milestones
• Troubleshoot complex problems and analyze issues to provide expert guidance and support
• Maintain and extend accreditations and certifications, and assist in developing best practices for key technologies and products
• Demonstrate strong communication skills, ability to develop strategic ongoing customer relationships, and gain trust and respect for clients' Premier

Essential Qualifications

* 8+ years of technical experience with hybrid infrastructures, architecture designs, and technology management

• Advanced certifications in Windows Server, Azure, and other relevant technologies
• Strong technical writing, presentation, and training skills
• Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments
• Broad knowledge of on-premises products, including Windows Server, Virtualization, Windows Client, Patching/Windows Update, Networking, Storage, Failover Clustering, Windows Performance, Blue Screen/kernel debugging, PowerShell, RDS, WVD, and more

Preferred Qualifications

* Advanced certifications in Azure, such as IaaS platform, Infrastructure as Code, Governance, Azure Migrate, Well-Architected Framework, and Cloud Adoption Framework

• Experience with hybrid infrastructures, architecture designs, and technology management
• Strong understanding of Modern IT Architecture and Strategy
• Experience with customer-facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base

Skills and Competencies

* Strong technical expertise in Windows Server, Azure, and other relevant technologies

• Excellent communication and interpersonal skills
• Ability to develop strategic ongoing customer relationships and gain trust and respect for clients' Premier
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment and prioritize multiple tasks and projects
• Strong technical writing, presentation, and training skills

Career Growth Opportunities and Learning Benefits

At Ascendion, we're committed to helping our employees grow and develop their skills and expertise. As a Customer Engineer - Windows Server Platforms, you'll have access to:

• Leading training programs and hands-on experience to master your craft
• Opportunities to work on high-profile projects and collaborate with cross-functional teams
• Mentorship and coaching from experienced professionals
• Access to cutting-edge technologies and tools
• A culture of innovation and experimentation, where you can try new approaches and share your ideas

Work Environment and Company Culture

As a remote worker, you'll have the flexibility to work from anywhere and enjoy a better work-life balance. Our company culture is built on opportunity, inclusion, and partnership, and we're committed to creating a diverse and inclusive workplace where everyone can thrive.

Compensation, Perks, and Benefits

We offer a competitive salary range of $100,000 - $120,000 annually, based on factors such as geography/market, skills, education, experience, and other qualifications. We also offer a range of benefits, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 22 days of paid time off

Join Our Team

If you're a seasoned IT professional with a passion for delivering exceptional customer experiences, we want to hear from you. Apply now to become a Customer Engineer - Windows Server Platforms at Ascendion and join a community of innovators who are changing the world. Apply Job! Apply for this job