UnitedHealthcare Remote Associate Claims Representative - Full-Time Telecommute Opportunity with Comprehensive Benefits and Growth Potential
Join the UnitedHealthcare Team and Make a Difference in Healthcare
UnitedHealthcare is revolutionizing the healthcare experience by creating healthier communities and removing barriers to quality care. As a leader in the industry, we're committed to making healthcare more responsive, affordable, and equitable. Our team of passionate and dedicated professionals is driving this mission forward, and we invite you to join us as a Remote Associate Claims Representative.
About the Role
We're seeking a highly skilled and motivated individual to join our team as a full-time Remote Associate Claims Representative. In this role, you'll be responsible for reviewing and processing claims, calculating benefits, and providing exceptional service to our members. This is a unique opportunity to work in a dynamic and fast-paced environment, leveraging your analytical and problem-solving skills to make a positive impact on the lives of millions of people.
Key Responsibilities:
- Review and process claims, ensuring accuracy and efficiency
- Calculate other insurance and benefits, utilizing knowledge of healthcare claims and regulations
- Participate in meetings to share best practices, discuss trends, and identify opportunities for process improvements
- Consistently meet established productivity, schedule adherence, and quality standards
- Navigate various computer systems to locate critical information and resolve claims
- Provide exceptional service to members, ensuring a positive claims experience
Requirements and Qualifications
Essential Qualifications:
- High School Diploma / GED or equivalent work experience
- 1+ year of experience in a related environment (office, administrative, clerical, customer service, etc.) using phones and computers as primary job tools
- Proficiency with Windows PC applications, including Microsoft Word and Excel
- Must be 18 years of age or older
- Ability to work full-time, Monday - Friday between 6:00 am to 6:00 pm in your local time zone, with flexibility to work occasional overtime
Preferred Qualifications:
- Basic understanding of healthcare claims, including ICD-9 and CPT codes
Skills and Competencies
To succeed in this role, you'll need:
- Strong analytical and problem-solving skills
- Attention to detail and ability to work accurately in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to navigate multiple computer systems and learn new applications
- Strong organizational and time management skills
What We Offer
Compensation and Benefits:
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our benefits include:
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Telecommuting Requirements:
As a remote associate, you'll need:
- A dedicated work area, separated from other living areas, with high-speed internet connection
- Ability to keep all company-sensitive documents secure
Career Growth and Learning Opportunities
At UnitedHealthcare, we're committed to the growth and development of our associates. You'll have access to:
- 12 weeks of paid training
- Ongoing support and coaching
- Opportunities for career advancement and professional growth
Work Environment and Culture
Our culture is built on a foundation of respect, integrity, and teamwork. We value diversity and inclusion, and strive to create a work environment that's engaging, challenging, and rewarding.
How to Apply
If you're a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to be considered for this opportunity.