Experienced Salesforce Systems Manager – Cloud-Based Platform Administration and Data-Driven Solutions Development

About Us

At Family Action, we are a leading charity dedicated to transforming lives by providing practical, emotional, and financial support to those who are experiencing poverty, disadvantage, and social isolation. With a rich history dating back to 1869, we have been building stronger families and supporting individuals in need through our community-based services, national programmes, and grants. Our mission is to empower families and individuals to overcome adversity and achieve their full potential.

About the Role

We are now seeking an experienced Salesforce Systems Manager to join our team on a full-time or part-time, permanent basis. As a key member of our team, you will play a critical role in managing and enhancing our Salesforce-based systems to support our wide-ranging services and ensure effective solutions. This is a fantastic opportunity for an experienced Salesforce professional with a passion for systems management to join our compassionate and people-focused organisation.

The Benefits

• Competitive Salary: Starting at £36,842 per annum, with an additional £480 home-based allowance per annum
• Annual Paid Leave: 30 working days plus bank holidays
• Pension Contributions: Up to 6% matched pension contributions
• Flexible Working Arrangements: From day one, with the option to work from home
• Enhanced Paid Sick Leave and Paid Family Leave Provisions: To support your well-being and work-life balance
• Eye Care and Winter Flu Jabs Vouchers: To promote your health and wellbeing
• Cycle to Work Scheme: To encourage sustainable transportation
• Ongoing Quality Training and Career Development Opportunities: To support your professional growth and development

About the Role

As a Salesforce Systems Manager, you will be responsible for managing and enhancing our Salesforce-based systems to support our wide-ranging services and ensure effective solutions. This will involve working closely with internal teams to assess their needs, developing and maintaining Salesforce solutions, providing user training, and ensuring efficient data migration and system adoption.

Key Responsibilities:

• Lead system implementations for new services
• Resolve operational and technical issues to improve business performance
• Support services in using their data to showcase their impact
• Develop and maintain Salesforce solutions
• Provide user training and support
• Ensure efficient data migration and system adoption

About You

To be considered for this role, you will need to possess the following qualifications and skills:

Essential Qualifications and Skills:

• Experience in Salesforce covering advanced administration, process automation, declarative development, training, and support
• Experience implementing simple automated processes using Salesforce Flow to address simple business challenges
• Experience defining and developing new business systems
• Experience in the analysis and reporting of management information and performance indicators
• Considerable expertise working with Excel for analysis and data manipulation

Preferred Qualifications and Skills:

• Experience working in a charity or non-profit organisation
• Experience working with cloud-based platforms
• Experience in data analysis and reporting
• Experience in system implementation and project management

About Our Work Environment and Culture

We are a compassionate and people-focused organisation that values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We believe that the more inclusive our environments are, the better our work will be. Our team is passionate about making a difference in the lives of families and individuals in need, and we are looking for someone who shares our values and is committed to our mission.

Career Growth Opportunities and Learning Benefits

We are committed to supporting the professional growth and development of our employees. As a Salesforce Systems Manager, you will have access to ongoing quality training and career development opportunities, including:

• Regular training and development sessions
• Opportunities for career progression and advancement
• Access to industry-leading tools and technologies
• Collaboration with a talented and experienced team

How to Apply

If you are a motivated and experienced Salesforce professional looking for a new challenge, please apply today! We are excited to hear from you and look forward to building the future together.

Apply To This Job

Closing Date:

The closing date for this role is 17th November 2024.

Interviews:

Interviews are scheduled for the w/c 25th November 2024.

Equal Opportunities Employer:

Webrecruit and Family Action are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.