Experienced Remote Customer Service and Data Entry Representative – Claims Coordination Team Support

At Arsenault, we're committed to providing exceptional customer service and support to our clients, and we're seeking a highly skilled and detail-oriented individual to join our remote team as a Customer Service and Data Entry Representative. As a key member of our claims coordination team, you'll play a vital role in ensuring the smooth processing of claims and providing top-notch support to our clients.

About Us

Arsenault is a leading provider of innovative solutions in the insurance industry. We're dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our mission.

Job Summary

As a Customer Service and Data Entry Representative, you'll be responsible for providing administrative and staff support services to our claims coordination team. This is a remote position, and we'll provide you with the necessary equipment to perform your duties. If you're a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

U.S. Eligibility Requirements

To be eligible for this position, you must:

• Be at least 18 years old or demonstrate legal capacity to enter a contract
• Be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation
• Have unrestricted work authorization to work in the United States
• Be a U.S. citizen, permanent resident, asylee, refugee, or temporary resident (excluding those with non-immigrant work authorization, such as students in practical training status)

Essential Duties and Responsibilities

As a Customer Service and Data Entry Representative, your primary responsibilities will include:

• Data entry of claims information into our claims management systems
• Following up on missing information to process claims efficiently
• Reviewing invoices to ensure accuracy
• Compiling reports from systems with claims information
• Providing exceptional customer service and support to our clients

Qualifications

To be successful in this role, you'll need:

• A high school diploma
• 6 months to 1 year of work experience
• Basic computer and typing skills
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills

Skills and Competencies

To excel in this position, you'll need:

• Proficiency in Microsoft Office and Google Suite
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a remote team
• Excellent time management and prioritization skills
• Strong attention to detail and accuracy

Career Growth Opportunities and Learning Benefits

At Arsenault, we're committed to helping our employees grow and develop their skills. As a Customer Service and Data Entry Representative, you'll have access to:

• Ongoing training and development programs
• Opportunities for career advancement and professional growth
• A supportive and collaborative work environment
• Flexible work hours and remote work options

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our company culture is built on the values of:

• Excellence: We strive for excellence in everything we do.
• Integrity: We operate with integrity and transparency.
• Respect: We treat each other with respect and dignity.
• Innovation: We're always looking for new and innovative ways to improve our services.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of benefits, including:

• Medical, dental, and vision plans
• Life and accident insurance
• 401(K) plan
• Employee stock purchase plan
• Educational expense reimbursement
• Employee assistance program
• Flexible work hours and remote work options
• Training programs and professional development opportunities

Equal Employment Opportunity

Arsenault is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment, and we believe that all persons are entitled to equal employment opportunity. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

How to Apply

If you're a highly motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered for this position. Apply for this job