Retail Store Associates and Stockers - Join Our Team and Unlock a World of Opportunities in Customer Service and Sales

Start Your Exciting Career Journey with Us!

Are you passionate about delivering exceptional customer experiences and being part of a dynamic team? Do you enjoy working in a fast-paced environment where no two days are the same? Look no further! We are seeking highly motivated and customer-focused individuals to join our team as Retail Store Associates and Stockers. As a valued member of our team, you will have the opportunity to make a real impact on our customers' lives, contribute to our company's success, and grow your skills and career.

About Our Company and Culture

At Big Lots, we pride ourselves on being a family-friendly company that values its employees and offers a supportive work environment. Our company culture is built on the principles of respect, integrity, and teamwork. We believe in providing our employees with opportunities for growth and development, as well as a fun and engaging work environment. As a Retail Store Associate or Stocker, you will be an integral part of our team and will play a critical role in delivering exceptional customer service and driving sales.

Job Summary

As a Retail Store Associate or Stocker, you will be responsible for performing general store operational duties, including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance. You will work collaboratively with our team to provide an exceptional customer experience, drive sales, and maintain a safe and efficient store environment.

Key Responsibilities

• Customer Service: Greet and assist customers as needed to maintain the highest level of customer service, respond to customer inquiries, and resolve issues in a professional and courteous manner.
• Cashiering and Point-of-Sale Operations: Maintain and operate point-of-sale systems efficiently and accurately, process transactions, and handle customer payments.
• Customer Loyalty Program: Drive customer loyalty program participation, including sign-ups and rewards processing at check-out.
• Merchandise Management: Participate in the freight flow process, including truck unloading, stocking, merchandise presentation, and recovery.
• Furniture Department Operations: Participate in furniture department operations, including carry-outs and display assembly as needed.
• Store Maintenance: Maintain the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning.
• Front-End Maintenance: Perform daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety.
• Additional Tasks: Perform other tasks as assigned by Store Leadership, such as cart retrieval, shrink control, and safety-related tasks.

Requirements and Qualifications

Essential Qualifications:

• Age: Must be at least 16 years of age.
• Customer Service and Communication Skills: Strong customer service and communication skills required.
• Flexibility: Ability to work a flexible work schedule, including nights, weekends, and holidays.
• Physical Demands: Ability to lift, carry, push, and pull a minimum of 50 pounds, and to unload freight, move product on and off of store shelves, walk, stand, bend, stoop, or kneel for long periods of time.
• Basic English Literacy and Math Skills: Basic English literacy and math skills required.

Preferred Qualifications:

• Prior Retail Experience: Prior retail experience preferred.
• Cash Register Experience: Previous experience operating a cash register preferred.

What We Offer

As a valued member of our team, you will enjoy a range of benefits and perks, including:

• Competitive Salary: A competitive salary reflecting your skills and experience.
• Discounts: Extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture.
• Same-Day Pay Option: Same-day pay option (hourly associates only).
• Additional Discounts: Discounts on Apple products, Verizon, AT&T services, and more!

Career Growth and Learning Benefits

At Big Lots, we are committed to providing our employees with opportunities for growth and development. As a Retail Store Associate or Stocker, you will have access to:

• Training and Development Programs: Comprehensive training and development programs to help you grow your skills and advance your career.
• Career Advancement Opportunities: Opportunities for career advancement and promotion within the company.
• Cross-Functional Training: Cross-functional training to help you develop new skills and explore different areas of the business.

Work Environment and Company Culture

Our company culture is built on the principles of respect, integrity, and teamwork. We believe in providing our employees with a fun and engaging work environment that supports their well-being and success. As a Retail Store Associate or Stocker, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving sales.

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application and discuss this opportunity further.

Don't miss this opportunity to join our team and start your exciting career journey with us!