Senior Active Directory and Public Key Infrastructure (PKI) Customer Engineer - Remote

Join the Team: Elevate Your Career as a Sr. AD/PKI Customer Engineer at Workwarp

Unlock new career opportunities and grow with Workwarp as a Senior AD/PKI Customer Engineer! We are excited to offer a flexible, hybrid Remote arrangement for this position, allowing you to balance work and personal life effectively. As a key technical resource for our valued client, Microsoft, you will be part of a highly motivated team of leading industry experts, delivering proactive services, and providing expert guidance to customers.

About Workwarp and the Role

At Workwarp, we believe in fostering a culture of innovation, collaboration, and continuous learning. As a Sr. AD/PKI Customer Engineer, you will have the opportunity to work with cutting-edge technologies, preview new developments before others in the industry, and share your expertise with customers through training and workshops. This role is ideal for a seasoned professional looking to leverage their skills in Active Directory, PKI, and related technologies to drive customer success and advance their career.

Key Responsibilities

• Deliver Proactive Services: Provide expert guidance, education workshops, and assessments to customers, focusing on Active Directory, PKI, and related Microsoft technologies.
• Build Strong Customer Relationships: Develop strategic, ongoing relationships with customers, ensuring deliveries align with their projects and milestones.
• Analyze Problems and Provide Solutions: Utilize your deep technical knowledge to analyze complex problems and provide effective solutions.
• Maintain and Extend Accreditations: Continuously update and expand your technical skills, certifications, and knowledge to support technical team readiness.
• Communicate Effectively: Demonstrate strong communication, technical writing, presentation, and training skills to develop trust and respect for Microsoft Premier.
• Collaborate with Microsoft Teams: Gain access to expertise and support from Microsoft’s consulting practice and product groups, working closely with them to deliver exceptional customer experiences.

Essential Qualifications

• Deep Knowledge in Relevant Technology Areas: 300-400 level knowledge in Active Directory Certificate Services, including:
  • Large scale two and three-tier PKI hierarchies (>1 issuer) (Preferred)
  • Experience with NDES and OCSP (Required)
  • Experience with scripted installations (Preferred)
  • Understanding of database cleanup options & PKI domain maintenance (Required)
  • Cross-forest implementations (Desired)
• Active Directory Domain Services: Experience with Active Directory replication, performance monitoring, troubleshooting, Group Policy implementation, design, and troubleshooting.
• Security and Administration: Strong understanding of security and administration of the Active Directory environment, including PKI.
• Fundamental Networking Knowledge: IP, DHCP, DNS, WINS, routing, etc.

Preferred Qualifications

• Active Directory Scripting Technologies: Experience with scripting technologies for Active Directory management.
• Active Directory Disaster Recovery: Knowledge of disaster recovery strategies and implementation for Active Directory.
• Active Directory Monitoring Tools: Familiarity with tools for monitoring Active Directory performance and health.
• Microsoft Identity Manager: Experience with Microsoft Identity Manager and its integration with Active Directory.
• Active Directory Federated Services: Understanding of AD FS and its deployment.
• Azure AD Connect and Azure Active Directory: Experience with Azure AD Connect and Azure Active Directory.

Career Growth Opportunities and Learning Benefits

• Professional Growth: Opportunity to continually learn and grow professionally, expanding your skill set and expertise.
• Access to Microsoft Resources: Gain access to Microsoft’s consulting practice and product groups for support and expertise.
• Certifications and Accreditations: Support in maintaining, extending accreditations, and certifications.
• Community Involvement: Be part of a thriving developer community focused on improving customer experiences, software development goals, and use of technology.

Work Environment and Company Culture

• Flexible Work Arrangement: Enjoy a hybrid remote work arrangement, offering flexibility and work-life balance.
• Innovative Culture: Work in an environment that encourages innovation, collaboration, and continuous learning.
• Customer-Centric: Focus on delivering exceptional customer experiences and building strong relationships.

Compensation, Perks, and Benefits

We offer a competitive salary for this position, along with a comprehensive benefits package that includes:

• Flexible work arrangements
• Opportunities for professional growth and development
• Access to cutting-edge technologies
• Collaboration with industry experts
• And more!

Conclusion

If you are a motivated and experienced professional in Active Directory and PKI, looking for a new challenge and the opportunity to grow your career, we encourage you to apply for this exciting role. As a Sr. AD/PKI Customer Engineer at Workwarp, you will have the chance to work with Microsoft, deliver exceptional customer experiences, and advance your career in a supportive and innovative environment.

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