Experienced IT Technician 2 for Remote Administration - Supporting Military Sealift Command (MSC) Operations

Join Our Team: Empowering a Critical Component of the US Navy's Operations

We're on the lookout for a highly skilled and experienced IT Technician 2 to join our team in supporting the Military Sealift Command (MSC), a vital component of the US Navy's operations. As an IT Technician 2, you will play a crucial role in ensuring the seamless operation of MSC's shipboard IT networks, contributing to the success of our nation's maritime endeavors. This is a fully remote opportunity, offering a modern work style with the flexibility to work from anywhere.

About Military Sealift Command (MSC)

The Military Sealift Command is a critical organization that provides strategic sealift support to the US Navy and other branches of the US military. With a fleet of over 100 ships, MSC plays a vital role in supporting military operations worldwide. Our team is dedicated to providing top-notch IT support to MSC, ensuring the reliability and security of their IT systems.

Key Responsibilities

As an IT Technician 2, you will be responsible for providing expert technical support to MSC's shipboard IT networks. Your primary responsibilities will include:

• Remotely conducting troubleshooting and performing break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work.
• Coordinating remote support with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities.
• Gathering data as needed and providing it to StratasCorp teams to respond to data calls.
• Preparing and providing daily work reports.

Essential Qualifications

To be successful in this role, you must possess the following essential qualifications:

• Current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M.
• A minimum of 5 years of progressive IT technical experience in an enterprise-scale environment.
• Knowledge or skillset in some or all of the following areas:
  • Windows Server (2008r2/2012/2016)
  • Windows Workstation (7/10)
  • Virtualization technologies (VMWare Server/Microsoft Hyper-V)
  • Computer network troubleshooting
  • Microsoft Active Directory (user and group administration)
  • Microsoft Exchange (2007/2010/2016)

Preferred Qualifications

While not mandatory, the following qualifications are highly desirable:

• Experience working in a remote administration environment.
• Familiarity with satellite-based network connections.
• Knowledge of IT service management best practices.

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong technical troubleshooting skills.
• Excellent communication and coordination skills.
• Ability to work independently in a remote environment.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities and circumstances.

Career Growth Opportunities and Learning Benefits

As a member of our team, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development opportunities.
• Training and certification programs.
• Mentorship and coaching.
• Opportunities for advancement within the company.

Work Environment and Company Culture

Our company culture is built on a foundation of teamwork, innovation, and customer satisfaction. As a remote worker, you will be part of a dynamic and distributed team that values flexibility, collaboration, and open communication.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• A competitive salary.
• Comprehensive health insurance.
• Retirement savings plan.
• Paid time off.
• Flexible work arrangements.
• Opportunities for professional growth and development.

Join Our Team!

If you're a motivated and experienced IT professional looking for a challenging and rewarding role, we want to hear from you! As an IT Technician 2, you will play a critical role in supporting MSC's operations and contributing to the success of our nation's maritime endeavors. Apply today and let's build the future together.

Don't miss this opportunity to join our team and make a tangible difference in the world. Apply now!