Manager, Fleet Maintenance, Central Services & Execution - Remote - Amazon.com Services LLC

Join the Amazon Team as a Manager, Fleet Maintenance, Central Services & Execution

Contribute to a meaningful mission at Amazon.com Services LLC, a pioneer in customer-centricity and innovation. We are seeking an exceptional Manager, Fleet Maintenance, Central Services & Execution to lead our Fleet Maintenance Central Services (MCS) team in a remote setting. As a key player in our organization, you will be responsible for driving success in fleet maintenance, ensuring uptime and availability, and fostering a safe working environment. If you have a passion for proactive maintenance management, leadership, and customer-centricity, we encourage you to apply for this exciting opportunity.

About Amazon.com Services LLC

At Amazon, we believe that every day is still Day One. We're working to be the most customer-centric company on earth, and we need exceptionally talented, bright, and driven people to help us achieve our goals. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We're committed to a diverse and inclusive workplace, and we do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary

The Manager, Fleet Maintenance, Central Services & Execution will lead a team of MCS associates and supervise MCS Managers to improve uptime and availability, while ensuring a safe working environment for all. This leader must be input-focused with a strong bias for action to eliminate failures proactively. The ideal candidate will have a strong and diverse skillset in relevant areas, including supply chain experience, team management experience, program or project management experience, and maintenance management experience.

Key Responsibilities

• Support Fleet Operations team by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric.
• Develop and design innovative solutions to difficult problems, manage outside vendor issues for proactive and reactive maintenance.
• Handle multiple internally- and externally-sponsored projects and daily activities, manage and meet deadlines, and develop & track plans on how to accomplish departmental and distribution goals.
• Develop and maintain preventative maintenance programs and good working relationships with Operations leadership.
• Mentor all MCS leaders and associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond.
• Develop Maintenance department business plans and provide guidance and direction for the successful implementation of those plans.
• Work with Finance team to develop, set and track budgets.
• Participate in and support efficiency improvement Kaizen activities and GEMBA for the site.
• Participate in weekly network MCS, vendor and partner calls and periodic Manager conferences.
• Candidates must have the ability to provide specific, enriched feedback to enhance individual performance, and provide associates with written performance appraisals including discipline and up to termination.
• 25% or more travel requirement.

Essential Qualifications

• 7+ years of supply chain experience.
• 7+ years of team management experience.
• 7+ years of working cross-functionally with tech and non-tech teams experience.
• 7+ years of program or project management experience.
• 7+ years of Maintenance Management experience in Reliability Centered Maintenance (RCM) strategy with a focus on Proactive Maintenance Management.

Preferred Qualifications

• Bachelor's degree.
• Bachelor's degree, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors, and vendors.
• Ability to multitask and prioritize many different projects.
• Six Sigma Certification.
• Understanding of Lean Manufacturing Principles.
• Computerized Maintenance Management System (CMMS) programs.

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze complex problems and develop innovative solutions.
• Strong customer-centricity and focus on uptime and availability.
• Ability to work in a fast-paced environment and prioritize multiple projects.
• Strong business acumen and ability to develop and manage budgets.

Career Growth Opportunities and Learning Benefits

At Amazon, we are committed to helping our employees grow and develop their careers. We offer a range of learning benefits, including:

• Training and development programs.
• Mentorship opportunities.
• Career advancement opportunities.
• Competitive salary and benefits package.

Work Environment and Company Culture

Our work environment is collaborative, innovative, and fast-paced. We value diversity, inclusion, and respect for all employees. Our company culture is built on the principles of customer obsession, ownership, and inventiveness.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Base pay ranging from $128,600/year to $212,600/year, depending on location.
• Equity and sign-on payments.
• Full range of medical, financial, and other benefits.

How to Apply

If you believe you have what it takes to join our team as a Manager, Fleet Maintenance, Central Services & Execution, please submit your application without delay. We are keen to hear from talented candidates like you.

Apply Now

Conclusion

We are excited to hear from exceptional candidates who share our passion for customer-centricity, innovation, and proactive maintenance management. As a Manager, Fleet Maintenance, Central Services & Execution, you will play a critical role in driving success in fleet maintenance and ensuring uptime and availability. If you are a motivated and results-driven leader with a strong bias for action, we encourage you to apply for this exciting opportunity.