International WebChat Outbound Sales Representative – Late Night/Early Morning Shift at blithequark
Are you a highly motivated and results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at blithequark as an International WebChat Outbound Sales Representative, working a late night/early morning shift.
About blithequark
blithequark is a leading global travel company that offers unparalleled cruise experiences to destinations around the world. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as one of the most trusted and respected names in the industry. As a member of our sales team, you will be part of a dynamic and supportive environment that fosters growth, learning, and success.
Job Summary
As an International WebChat Outbound Sales Representative, you will be responsible for promoting blithequark's cruise products to direct consumers through outbound sales calls, live chat, and email campaigns. You will establish and maintain quality customer relationships, identify travel needs, and make recommendations to meet and exceed revenue goals. This is a remote position, and you will be working a late night/early morning shift, with a flexible schedule that may include weekends and split shifts.
Key Responsibilities
* Promote blithequark's cruise products to direct consumers through outbound sales calls, live chat, and email campaigns
- Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and meeting customer needs and expectations
- Identify travel needs and make recommendations to meet and exceed revenue goals
- Build and maintain effective relationships with new and existing consumers
- Maintain consumer prospect lists/contact database to identify client travel trends
- Proactively and consistently seek opportunities to promote and sell blithequark's products based on client travel history
- Acquire in-depth industry and company knowledge to articulate cruise product features, benefits, pricing, and make recommendations
- Participate in daily team meetings and sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers
- Participate in department-approved mass email campaigns targeting specific guests' profiles
Essential Qualifications
* High school diploma or equivalent; Bachelor's degree in Marketing, Business Administration, or related field preferred
- Minimum one year of sales experience; two years of sales experience preferred
- Cruise sales experience a plus
- Excellent verbal communication skills to effectively communicate with direct guests on the telephone and internally
- Strong working knowledge of blithequark's products, including the current fleet and ship itineraries
- Ability to multi-task and work in a high-energy sales environment that is goal/quota driven
- Adherence to strictly enforced dress code required
Preferred Qualifications
* Fluency in languages other than English
- Experience with live chat and email marketing campaigns
- Knowledge of the cruise industry and its products
Skills and Competencies
* Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced, dynamic environment
- Strong organizational and time management skills
- Ability to meet and exceed sales targets and revenue goals
- Strong knowledge of blithequark's products and services
- Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits
* Opportunities for career advancement and professional growth
- Comprehensive training and development programs to enhance sales skills and knowledge
- Access to industry-leading sales tools and technology
- Collaborative and supportive work environment that fosters learning and growth
Work Environment and Company Culture
* Remote work environment with flexible scheduling
- Collaborative and supportive work environment that fosters learning and growth
- Opportunities for career advancement and professional growth
- Comprehensive training and development programs to enhance sales skills and knowledge
- Access to industry-leading sales tools and technology
Compensation, Perks, and Benefits
* Salary range: $24,960 plus individuals may be eligible to participate in the company's Sales Incentive Plan
- Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws
- Comprehensive benefits package, including:
+ 401(k) + Dental insurance + Health insurance + Paid time off + Tuition reimbursement
Schedule
* 8-hour shift
- Every weekend
- Morning shift
- Overnight shift
- Flexible scheduling, including split shifts and weekend work
- Must be available to any possible schedule, with an open schedule assigned based on the needs of the company
Application Instructions
If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application portal.
Note
* This is a remote position, and you will be working a late night/early morning shift, with a flexible schedule that may include weekends and split shifts.
- You must be available to any possible schedule, with an open schedule assigned based on the needs of the company.
- This is a salary + commission paid position, with earnings averaging $60k annually.
- You will be given one of the following 5-day/9-hour schedules:
+ M-Th & Sunday: 4am-1pm EST + M & Wed-Saturday: 5am-2pm EST + M-Wed, Fri, Sun: 6am-3pm EST + M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm + M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm Apply for this job