Medical Biller/ Accounts Receivable Specialist - Virtual Assistant

This is a remote position. Virtual Rockstar is hiring a Medical Biller / Accounts Receivable Specialist on behalf of a long-standing non-profit educational therapeutic agency based in Kansas City, Missouri. This role combines full-cycle medical billing with accounts receivable (AR) management. In addition, some administrative support tasks will be included as time allows. The ideal candidate is detail-oriented, proactive, and communicative, with solid knowledge of billing practices, AR processes, and compliance standards. About Our Client: For over 70 years, this organization has served children with visual impairments—including those with multiple disabilities—and their families. Their mission is to prepare children with visual impairments to reach their highest potential in the sighted world. The organization’s culture emphasizes compassion, growth mindset, belonging, and excellence. Team members embody a strong sense of service, adaptability, and collaboration while continuously evolving to meet the needs of families and the community.

Responsibilities

Medical Billing

• Collect and enter patient demographics, insurance, and referral details into EMR (Practice Perfect).
• Verify insurance eligibility and benefits (primary and secondary).
• Confirm and obtain prior authorizations as needed.
• Enter charges accurately using CPT, HCPCS, and ICD-10 codes.
• Submit electronic and paper claims to payers, ensuring compliance with deadlines.
• Monitor claim batches for acceptance or rejection.

Payment Posting & Accounts Receivable

• Post insurance and patient payments; reconcile with remittance advice (ERA/EOB).
• Apply contractual adjustments; identify and follow up on underpayments.
• Track aging reports; follow up promptly on unpaid or denied claims.
• Contact payers for claim status inquiries and resubmit corrected claims.

Denial Management & Corrections

• Research and resolve claim denials or discrepancies.
• Correct and resubmit claims with missing or inaccurate data.
• File appeals when appropriate and monitor denial trends.

Patient Billing & Collections

• Generate and send patient statements.
• Respond to billing inquiries and explain balances.
• Set up payment plans; escalate overdue accounts per policy.

Accounts Receivable Specialist Duties

• Prepare, review, and submit accurate invoices for services rendered.
• Apply payments to client accounts in a timely and precise manner.
• Monitor unpaid balances; work with payors to resolve outstanding issues.
• Support monthly and year-end financial close processes by gathering and reporting data.
• Organize and maintain records in compliance with accounting standards and internal controls.
• Participate in projects aimed at streamlining billing and AR processes.
• Conduct collection activities, including follow-up calls and emails.
• Respond to internal and external inquiries related to billing and financial matters.

Administrative Assistant Duties (as time allows)

• Assist with donor gift recording, acknowledgement, and reconciliation.
• Audit service provider mileage weekly and at month-end.

Requirements

• Proven experience in medical billing with full-cycle billing responsibilities.
• Knowledge of insurance verification, authorizations, and denial management.
• Must have access to a Personal Computer with Microsoft Windows 11 (not a MacBook).
• Proficiency with EMR software like Practice Perfect.
• Must be able to demonstrate proficiency with Microsoft Office Suite specifically Excel, Outlook, Teams and Word.
• Excel proficiency includes being able to create, maintain and improve spreadsheets, work with and create formulas, filter and sort
• Strong communication and organizational skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Resourceful, detail-oriented, and comfortable with problem-solving.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families in the Philippines.

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