Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students at blithequark

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At blithequark, we're committed to making a difference in the lives of our students, and we invite you to join our team as an Experienced Student Success Coach. In this exciting role, you'll have the opportunity to inspire others to realize their academic potential, reach their educational goals, and make the most of their abilities.

About blithequark

blithequark is a leading institution dedicated to providing high-quality education and support services to students. Our team is passionate about empowering students to achieve their academic and personal goals, and we're looking for like-minded individuals to join our team. As a Student Success Coach, you'll be part of a dynamic team that's committed to making a positive impact on the lives of our students.

The Role

As a Student Success Coach, you'll be responsible for assisting students throughout their education program with blithequark. In this role, you'll be speaking with students over the phone and responding to inquiries received through our systems. Working from your home office, you'll have an assigned schedule during our hours of operation, which define a 40-hour work week. We're open Monday-Thursday from 8am to 7pm CDT, and Friday & Saturday from 8am to 5pm CDT, and we hire people from all time zones that have availability during our hours of operation, in support of our students.

Key Responsibilities

* Support enrollment, student development, and retention services while ensuring a quality learning experience.

• Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach.
• Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success.
• Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests.
• Offer and teach students how to use resources to help maximize the success of each student.
• Become a certified resume reviewer to provide resume and career development support.
• Be a liaison for students, enabling them to connect with various departments.

What We're Looking For

* Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)

• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
• Knowledge of academic policies and procedures
• Ability to learn technical skills quickly
• Excellent communication/listening skills, including a pleasant phone manner
• Strong customer support focus and attention to details

What We Offer

* Salary Range between $23 and $24 per hour

• Paid time off
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) Savings Plan
• Life and Disability Insurance
• Tuition assistance
• Employee Stock Purchase Plan
• Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from.
• Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

Career Growth Opportunities and Learning Benefits

As a Student Success Coach at blithequark, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs to help you achieve your career goals, including:

• Ongoing training and coaching to help you develop your skills and knowledge
• Opportunities to work with a diverse range of students and stakeholders
• A collaborative and supportive team environment
• A range of benefits and perks to support your well-being and career development

Work Environment and Company Culture

At blithequark, we're committed to creating a positive and supportive work environment that encourages collaboration, innovation, and growth. Our team is passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team. As a Student Success Coach, you'll be part of a dynamic team that's committed to excellence and innovation.

How to Apply

If you're passionate about making a difference in the lives of aspiring college students, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Application Question(s)

* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?

Education

* Bachelor's (Preferred)

Work Location

* Remote Apply Job! Apply for this job