Experienced Senior Engineering Manager – American Express Engineering Team Leader for Software Development and Quality Assurance

Introduction to American Express and the Role

American Express, a renowned leader in the financial services industry, is seeking an experienced Senior Engineering Manager to join its esteemed engineering team. As a Senior Engineering Manager, you will play a pivotal role in overseeing the development cycle, identifying and resolving defects, and ensuring the delivery of high-quality software products. This is an exceptional opportunity to work with a talented team of engineers, contribute to the company's mission, and grow your career in a dynamic and supportive environment.

Role Overview

As a Senior Engineering Manager at American Express, you will be responsible for leading a team of engineers, defining requirements for new features, and constructing product guides. You will work closely with cross-functional teams, including designers, tech leads, and engineers, to recommend changes to APIs and system designs. Your expertise in software development, quality assurance, and testing will be essential in driving the success of our engineering team.

Key Responsibilities

• Lead a team of engineers in the development, testing, and deployment of software products
• Identify and resolve defects in the development cycle, ensuring high-quality software products
• Define requirements for new features and construct product guides
• Collaborate with cross-functional teams to recommend changes to APIs and system designs
• Develop and implement process and technology improvement projects
• Monitor and track the resolution of defects, working closely with engineers to prevent, report, and resolve issues
• Apply software development methodologies, continuous integration and delivery, and automated testing to ensure seamless execution

Essential Qualifications

To be successful in this role, you will need:

• A Bachelor's degree in Computer Science, Engineering, Data Systems, or a related STEM field
• At least 4 years of progressive experience in building development plans, executing quality assurance, and testing for engineering teams
• Minimum 2 years of experience in each of the following areas:
  • Accounts Receivable (AR) in the financial business space
  • Software project management
  • Integrated agile application development environment
  • Applying software development methodologies, continuous integration and delivery, and automated testing
  • Writing tests and resolving defects
  • Designing and running functional, automated, system, and performance tests
  • API testing, COBOL, Control-M, DB2, IBM Optim with LUA scripting, JCL, Mainframe CI/CD, MQ, Test Data Management (TDM), Syncsort, Stored Procedures, SQL, Test Automation, and VSAM

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience working in a remote or distributed team environment
• Familiarity with American Express's technology stack and systems
• Knowledge of industry trends and emerging technologies in software development and quality assurance
• Excellent communication, leadership, and collaboration skills

Skills and Competencies

To excel in this role, you will need to possess:

• Strong technical skills in software development, quality assurance, and testing
• Excellent problem-solving and analytical skills
• Effective communication and collaboration skills
• Ability to lead and motivate a team of engineers
• Strong attention to detail and commitment to delivering high-quality software products

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to the growth and development of our employees. As a Senior Engineering Manager, you will have access to:

• Comprehensive training and development programs
• Opportunities for career advancement and professional growth
• Collaboration with experienced engineers and leaders in the industry
• Participation in industry conferences and events

Work Environment and Company Culture

American Express is dedicated to creating a positive and inclusive work environment that supports the well-being of our employees. We offer:

• Flexible working arrangements, including remote work options
• A dynamic and collaborative work environment
• Recognition and reward programs for outstanding performance
• Access to employee resource groups and diversity initiatives

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Base salary range: $25-$40/hour
• Additional incentives and bonuses
• 6% company match on retirement savings plan
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• 20+ weeks paid parental leave for all parents, regardless of gender
• Free access to on-site health centers with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program

Conclusion

If you are a motivated and experienced engineering leader looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Engineering Manager at American Express, you will have the chance to work with a talented team, contribute to the company's mission, and grow your career in a dynamic and supportive environment. Apply now and take the first step towards an exciting new chapter in your career!