Experienced Full Stack BPO Calling Representative – US & India Markets Course Sales

About Workwarp

At Workwarp, we're revolutionizing the way people learn and grow. As a leading provider of online courses and educational services, we're committed to empowering individuals to achieve their full potential. Our team is passionate about delivering exceptional customer experiences, and we're seeking a talented BPO Calling Representative to join our remote sales team.

Job Summary

We're looking for a dynamic and results-driven BPO Calling Representative to sell our online courses across the US and Indian markets. As a key member of our sales team, you'll be responsible for developing and executing targeted sales strategies to convert leads into successful course enrollments. If you're a motivated and customer-focused individual with a proven track record of success in sales, we want to hear from you!

Key Responsibilities

• Develop and execute targeted sales strategies to convert leads into successful course enrollments.
• Make outbound calls to potential students, present the value of our online courses, and close sales efficiently.
• Identify prospective customers' needs and recommend suitable courses, using consultative selling techniques.
• Leverage a strategic follow-up process for warm leads, using personalized approaches to increase conversion rates.
• Handle inbound queries from prospective students, providing detailed information and resolving any concerns regarding courses.
• Consistently meet or exceed monthly sales targets through effective lead management and closure strategies.
• Keep accurate records of sales interactions in CRM tools and regularly update lead progress.
• Work closely with the marketing team to provide feedback on customer responses and help optimize lead-generation strategies.
• Stay up-to-date on course offerings, new sales tactics, and market trends to continuously improve your sales approach.

Requirements

To succeed in this role, you'll need:

• Minimum of 2 years of experience in BPO or telesales, with a strong focus on selling educational services or courses.
• Proven ability to develop and implement successful sales strategies, consistently meeting sales targets.
• Excellent communication and interpersonal skills, with fluency in English; knowledge of regional Indian languages is a plus.
• Strong ability to handle objections and turn hesitant leads into sales.
• Experience with CRM systems to manage leads and sales pipelines.
• High-speed internet connection and an efficient home office setup.
• Flexibility to work during U.S. and Indian time zones, as required.

Preferred Skills

We're looking for candidates with:

• Proven track record of closing high-value sales in the education or course-selling domain.
• Familiarity with both U.S. and Indian markets, with a deep understanding of customer motivations in each region.
• Strong negotiation skills with the ability to build trust and rapport with potential students.
• Adaptability to apply creative sales tactics when standard approaches fall short.
• Ability to work independently and deliver under tight deadlines.

Compensation and Benefits

We offer a competitive base salary with lucrative performance-based incentives, as well as:

• Work from home flexibility.
• Fixed shift, rotational shift, and US shift options.
• Performance bonus opportunities.

Career Growth and Learning Opportunities

At Workwarp, we're committed to helping our employees grow and develop their skills. As a BPO Calling Representative, you'll have access to:

• Ongoing training and development programs to enhance your sales skills and knowledge.
• Regular feedback and coaching from experienced sales leaders.
• Opportunities to work with a diverse range of customers and learn about their needs and preferences.

Company Culture

At Workwarp, we value a collaborative and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace that's supportive, flexible, and fun. As a BPO Calling Representative, you'll be part of a dynamic team that's dedicated to making a positive impact in the lives of our customers.

How to Apply

Don't hesitate to apply if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards joining our team!