Experienced Full Stack Performance Data Analyst – Web & Cloud Application Development at blithequark

Are you a data-driven individual with a passion for storytelling through numbers? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark's Consumer Insight, Measurement & Analytics (CIMA) team as a Performance Data Analyst. As a key member of our Digital and Travel Operations Analytics (DTOA) crew, you'll have the opportunity to leverage your analytical skills to drive business outcomes and enhance guest experiences at Walt Disney World.

About blithequark

blithequark is a leading entertainment and media company that has been a household name for generations. Our Consumer Insight, Measurement & Analytics (CIMA) team is at the forefront of innovation, using cutting-edge analytics and insights to inform business decisions and drive growth. As a Performance Data Analyst, you'll be part of a dynamic team that is dedicated to delivering exceptional results and exceeding expectations.

Job Responsibilities

As a Performance Data Analyst, you'll play a critical role in supporting Contact Centers and pre-arrival Walt Disney World Commerce. Your key responsibilities will include: ### Performance Analytics and Forecasting

• Conduct forecasting, advert hoc modeling, and deep-dive evaluation to inform business decisions
• Monitor agent performance, proactively identify areas that require further research, and conduct analyses from start to finish
• Build reports and visualizations to tell compelling stories with data
• Present and discuss findings, insights, and recommendations to Senior Leadership and business partners
• Create, maintain, audit, and continuously optimize reports and documents used to support various programs
• Execute programs critical to the business operation under tight timelines

### Measurement and Analytics

• Leverage multiple reporting tools and databases (Tableau, Snowflake, Hadoop, Dataiku, Excel, etc.) to conduct analyses and build/maintain reports
• Monitor data quality and document accuracy; improve if needed
• Collaborate with team members, leaders, and business partners to respond to summary business questions with sound quantitative analyses and reproducible results
• Apply advanced analytical techniques to test hypotheses and extract actionable insights
• Stay up-to-date with today's data technology trends and share knowledge and best practices with team members

What We're Looking For

We're seeking a highly motivated and analytical individual with a strong passion for data storytelling. To be successful in this role, you'll need: ### Essential Qualifications

• Bachelor's degree and 2+ years of quantitative, non-internship experience in an analytical role
• Familiarity with forecasting, including conventional statistical techniques and/or machine learning or deep learning techniques
• Proactive interest in understanding the "Why" behind performance, decisions, etc.
• Strong attention to detail and ability to follow through on tasks and complete projects on time
• Effective communication skills (verbal, written, and visual)
• Desire to excel in a fast-paced, complex, and ambiguous business environment
• Experience with SQL and R or Python

### Nice-to-Haves

• Solid knowledge of statistical inference and proven experience in applying statistical rigor to analyses
• Knowledge of data visualization best practices and experience with data visualization tools, including Tableau or Power BI
• Excellent SQL skills and fluency in R or Python
• Ability to quickly adapt and learn new tools and skills
• Ability to maintain and develop relationships with partners/clients/team members
• Graduate degree and/or 4+ years of relevant experience in analytics or data science

What We Offer

As a Performance Data Analyst at blithequark, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our company culture values innovation, collaboration, and continuous learning, and we're committed to providing a supportive and inclusive work environment.

How to Apply

If you're a motivated and analytical individual with a passion for data storytelling, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job