Experienced 2nd Shift Customer Service Representative – Supply Chain Operations at blithequark
Are you a customer service professional with a passion for supply chain operations? Do you thrive in fast-paced environments where no two days are the same? If so, we want to hear from you! As a 2nd Shift Customer Service Representative at blithequark, you'll be at the forefront of our operations, connecting with customers, and ensuring seamless logistics for some of the world's biggest brands.
About blithequark
blithequark is a global leader in the supply chain industry, with a presence in over 55 countries and a team of 11,000 dedicated professionals. Our pioneering share-and-reuse business model has revolutionized the way goods are transported, making us the go-to partner for some of the world's most iconic brands. With a focus on sustainability and innovation, we're constantly pushing the boundaries of what's possible in supply chain management.
Your Role at blithequark
As a 2nd Shift Customer Service Representative, you'll be the face of blithequark, working closely with customers, carriers, and internal stakeholders to resolve issues, answer questions, and provide exceptional service. Your responsibilities will include:
- Managing and coordinating the docks for incoming and outgoing shipments, ensuring accuracy and efficiency
- Preparing and reviewing documents, such as work orders, bills of lading, and shipping orders
- Communicating with carrier representatives to arrange shipments and resolve issues
- Corresponding with customer representatives to resolve problems, such as damages, scheduling issues, and pickup dates and times
- Collaborating with Shift Leads to ensure smooth operations and resolve any discrepancies
What We're Looking For
* High school diploma or equivalent, or 2+ years of experience in a warehouse setting
- Previous knowledge of shipping and receiving, with a focus on customer service
- Strong communication and problem-solving skills, with the ability to work in a fast-paced environment
- Ability to work independently and as part of a team, with a focus on collaboration and mutual respect
- Basic computer skills, with experience using software applications and systems
Preferred Qualifications
* 1-3 years of experience in a customer service or supply chain role
- High school diploma or equivalent
- Previous experience working in a warehouse or logistics environment
- Familiarity with automation and new technology, with a willingness to learn and adapt
Why Join blithequark?
* Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and inclusive work environment
- Recognition and rewards for outstanding performance
- Comprehensive training and support to ensure your success
Our Commitment to Diversity and Inclusion
At blithequark, we're committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to contribute. We believe that our unique perspectives and experiences are the key to driving innovation and success, and we're dedicated to fostering a culture of inclusivity and respect.
How to Apply
If you're a motivated and customer-focused individual with a passion for supply chain operations, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear your story and learn more about your qualifications.
Important Note
Please be aware that individuals fraudulently misrepresenting themselves as blithequark representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. blithequark never conducts interviews via online chat or requests money as a term of employment. If you have any questions about the legitimacy of an interview or job offer, please contact us at [insert contact information]. Apply for this job