Experienced Pharmacy Technician – Data Entry and Customer Service Specialist for 2nd Shift Operations at blithequark

Introduction to blithequark

At blithequark, we are driven by a singular purpose: to bring heart to every moment of health. This guiding principle underscores our commitment to delivering enhanced, human-centric healthcare in a rapidly changing world. Our brand, with heart at its core, sends a personal message that the manner in which we deliver our services is as crucial as the services themselves. The Heart At Work Behaviors support this purpose, empowering every team member to feel valued by the role they play in transforming our culture and accelerating our ability to innovate and deliver personalized, convenient, and affordable healthcare solutions.

Job Overview

We are seeking a dedicated and compassionate Pharmacy Technician to join our team at blithequark. As a Front End Pharmacy Technician, you will not only find rewarding work within your community, but you will also be part of a team that prioritizes a supportive and innovative environment for all its members. Your day will be filled with purpose as you perform critical order entry tasks, collaborate with other team members in the medication dispensing process, and provide exceptional customer service in our closed-door pharmacy setting.

Key Responsibilities

• Triage customer service requests by department, urgency, and the information or response required, ensuring timely and appropriate action.
• Calculate and/or verify the correct dosage based on prescriptions, ensuring accuracy and safety.
• Assist in reviewing that narcotic prescriptions are processed in a timely manner, adhering to regulatory and operational standards.
• Provide the dispensing pharmacist with vital information regarding allergies, drug interactions, therapeutic duplications, and other items flagged by the computer system, contributing to patient safety and well-being.
• Create and maintain accurate customer records, ensuring data integrity and compliance with privacy laws.

The Team and Benefits

blithequark provides care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although our pharmacies are not open to the public, you will work alongside great colleagues in a supportive environment that is aligned with the company's mission, allowing our customers to focus on giving their patients the best care. We offer a comprehensive range of benefits, including:

• Competitive pay and comprehensive benefits to support your well-being and financial security.
• Paid training, tuition support, and cross-training opportunities to foster your professional growth and development.
• FREE business, leadership, and development courses to enhance your skills and knowledge.
• Employee discount programs, providing you with savings on various products and services.
• Affordable back-up child and elder care, supporting your work-life balance.
• Up to $10,000 reimbursement for expenses related to building a family, such as adoption, surrogacy, or doula services, for eligible employees.

Qualifications

To be successful in this role, you will need:

Essential Qualifications

• Certification, licensure, or registration as a pharmacy technician, or as required by state law, demonstrating your expertise and commitment to the field.
• One or more years of experience as a pharmacy technician or in a call center environment, providing a foundation in customer service and operational efficiency.

Preferred Qualifications

• Prior experience in the long-term care industry, offering valuable insights into the needs of our patient population.
• PTCB National Certification, indicating a high level of competence and dedication to the profession.
• Education: A verifiable High School Diploma or GED, laying the groundwork for further education and training.

Skills and Competencies

To excel in this position, you should possess:

• Excellent communication skills, enabling you to effectively interact with customers, colleagues, and other stakeholders.
• Strong organizational and time management skills, allowing you to prioritize tasks, manage multiple responsibilities, and meet deadlines.
• Attention to detail, ensuring accuracy in data entry, customer records, and medication dispensing processes.
• Ability to work in a team environment, collaborating with pharmacists, technicians, and other healthcare professionals to deliver high-quality patient care.
• Adaptability and flexibility, accommodating changing priorities, new procedures, and evolving customer needs.

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer numerous opportunities for professional advancement, including training programs, mentorship, and education assistance. Our culture encourages continuous learning, innovation, and improvement, providing you with the tools and support needed to achieve your career goals.

Work Environment and Company Culture

Our work environment is built on the principles of respect, inclusivity, and teamwork. We value diversity and promote a culture of empathy, understanding, and open communication. At blithequark, you will find a collaborative and dynamic work setting that fosters creativity, recognizes achievements, and supports work-life balance.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a pay range of $17.00 - $25.15 per hour, depending on experience and qualifications. Additionally, you will be eligible for a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan, term life insurance, short-term and long-term disability benefits, and numerous well-being programs. Our perks include paid time off, holidays, and opportunities for professional development and education assistance.

Conclusion

If you are a motivated and compassionate individual looking for a rewarding career in healthcare, we invite you to join our team at blithequark. As a Pharmacy Technician, you will play a vital role in delivering exceptional patient care, working in a supportive and innovative environment that values your contributions and supports your growth. Apply today to embark on a fulfilling journey with blithequark and make a meaningful difference in the lives of our patients and communities.