[Remote] Patient Recruitment & Retention Manager, RWE Clinical Trials (Remote)
Note: The job is a remote job and is open to candidates in USA. Walgreens is a leading pharmacy and health services provider serving millions of customers daily. The Patient Recruitment & Retention Manager will oversee patient recruitment and retention programs for clinical trials, ensuring compliance with contractual requirements and managing project delivery for customer satisfaction.
Responsibilities
- Lead and coordinates project activities and leads completion of deliverables in alignment with overall recruitment program strategy considering impact to risks/risk mitigation, budget, effort estimates and schedule
- Serve as the point of contact for the Sponsor and other functional team members for the assigned recruitment project
- Participate in bid defense preparations. Lead bid defense presentations in partnership with the Business development team
- Lead activities across numerous functions to meet the objectives of multiple recruitment programs including scope, budget, and schedule
- Establish and maintain project documentation and procedures
- Develop risk mitigation plans including appropriate communication and escalation plans to mitigate risk
- Collaborates closely with other core team leaders within the Clinical Trials business
- Demonstrates the ability to proactively identify solutions to improve existing business processes
- Understands and maintains compliance with internal and external privacy and legal
- Manage the recruitment project finances in accordance with the customer contract and the budget; Work closely with the Sr. Manager and Director of Patient Recruitment and Retention, RWE Clinical Trials and Finance
- Identify changes in scope and manage the change control process, as necessary
Skills
- Bachelor's Degree and at least 2 years of experience in patient recruitment and retention, clinical research and project management experience Or High School Diploma and at least 5 years of experience in patient recruitment and retention, clinical research and project management experience
- Bachelor’s degree in Life Sciences, Marketing, or related field and at least 2 years of experience working in patient recruitment and retention.
- Experience leading patient recruitment and retention strategies while collaborating with others to deliver results to meet timeline, metrics, and budget.
- Knowledge of the use of RWE for patient cohort definitions
- Knowledge of outreach campaign management systems and technology enabled solutions (EMR/Health Record Experience, Hybrid trials) with respect to use in patient recruitment.
- Knowledge of clinical trials, and experience with applicable clinical research regulatory requirements (ie. GCP and ICH guidelines)
- Experience utilizing a results-oriented approach to delivery
- Knowledge of project finances including experience managing, contractual obligations and implications
- Experience organizing resources needed to complete tasks, set objectives, and provide clear direction to other team members
- Experience recruiting patients with diverse race, ethnic and socioeconomic backgrounds
- At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
- Willing to travel up to/at least 15% of the time for business purposes (within state and out of state).
- At least 4 years of patient recruitment and retention experience within a biopharmaceutical company, CRO, patient recruitment vendor or similar organization
- Experience recruiting patients locally and/or in-person within a local community.
Benefits
- To review benefits, please visit jobs.walgreens.com/benefits
Company Overview
- Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance. It was founded in 1901, and is headquartered in Deerfield, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.walgreens.com.
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