Experienced Student Customer Service Coordinator – Recreation Center Facilities

Are you a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment? Do you have a strong desire to work in a fast-paced and engaging setting where you can make a real difference in the lives of others? If so, we invite you to join the blithequark team as a Student Customer Service Coordinator in the Recreation Center Facilities!

About blithequark

blithequark is a leading institution of higher education, renowned for its commitment to academic excellence, innovation, and community engagement. Our vibrant campus is home to a diverse and inclusive community of students, faculty, and staff who share a passion for learning, growth, and making a positive impact on the world. As a Student Customer Service Coordinator, you will be part of a dynamic team that is dedicated to providing exceptional customer service, promoting a culture of respect and inclusivity, and creating a welcoming environment for all patrons.

Job Summary

As a Student Customer Service Coordinator, you will play a critical role in ensuring the safety and well-being of all patrons while maintaining a visibly positive and approachable composure to promote patron-employee relations. You will be responsible for greeting patrons and guests, responding to customer inquiries and resolving issues in a timely and professional manner, and maintaining a clean and safe environment for all patrons. This is an excellent opportunity to develop your customer service skills, build your confidence, and make a real difference in the lives of others.

Essential Duties

* Greet patrons and guests, ensuring a welcoming and inclusive environment

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Perform basic cleaning responsibilities, including trash removal, equipment maintenance, and laundry
• Assist with special event set-up and operations
• Maintain a clean and safe environment for all patrons by completing assigned shifts, duties, and enforcing facility policies
• Serve as a first responder to accidents within the building
• Collaborate with colleagues to ensure seamless customer service and a positive experience for all patrons

Minimum Qualifications

* Current American Red Cross CPR for the Professional Rescuer, AED, and Standard First Aid certifications (or obtained within the first 30 days of employment)

• BBP Certification (obtained within the first 30 days of employment)
• Excellent customer service skills and a strong desire to work in a fast-paced and engaging environment
• Ability to work independently and as part of a team
• Strong communication and problem-solving skills
• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

* Previous customer service experience in a fast-paced and dynamic environment

• Experience working in a recreation center or similar setting
• Knowledge of facility policies and procedures
• Ability to work flexible hours, including evenings and weekends
• Strong organizational and time management skills

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong problem-solving and conflict resolution skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Strong customer service skills and a commitment to providing exceptional service
• Ability to adapt to changing situations and priorities

Career Growth Opportunities and Learning Benefits

As a Student Customer Service Coordinator, you will have the opportunity to develop your customer service skills, build your confidence, and make a real difference in the lives of others. You will also have access to a range of learning and development opportunities, including:

• Training and development programs to enhance your customer service skills and knowledge
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment that values diversity and promotes a culture of respect and inclusivity
• A comprehensive benefits package, including health insurance, paid time off, and access to employee assistance programs

Work Environment and Company Culture

blithequark is committed to creating a positive and inclusive work environment that values diversity and promotes a culture of respect and inclusivity. Our campus is a vibrant and dynamic community that is dedicated to academic excellence, innovation, and community engagement. As a Student Customer Service Coordinator, you will be part of a team that is passionate about providing exceptional customer service, promoting a culture of respect and inclusivity, and creating a welcoming environment for all patrons.

Compensation, Perks, and Benefits

As a Student Customer Service Coordinator, you will receive a competitive hourly rate, paid time off, and access to a range of benefits, including:

• Hourly rate: For hourly student pay rates, please visit the blithequark website for more information.
• Paid time off: You will receive paid time off for holidays, vacation, and sick leave.
• Health insurance: You will have access to a comprehensive health insurance plan that includes medical, dental, and vision coverage.
• Employee assistance programs: You will have access to employee assistance programs, including counseling services and employee wellness programs.

How to Apply

If you are a motivated and enthusiastic student looking for a dynamic role that combines excellent customer service skills with a passion for creating a positive and inclusive environment, we invite you to apply for the Student Customer Service Coordinator position at blithequark. Please submit your application, including your resume and a cover letter, to [[email protected]](mailto:[email protected]).

Equal Opportunity/Affirmative Action Statement

blithequark is an equal opportunity/affirmative action employer and is committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are committed to creating a work environment that values and respects the contributions of all employees.

Reasonable Accommodations

blithequark is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact [[email protected]](mailto:[email protected]) or 513-529-3560.

Criminal Background Check

A criminal background check is required for this position. Apply for this job