Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences with a Forward-Thinking Global Organization

Are you a customer service enthusiast looking for a dynamic work-from-home opportunity with a company that values people-first culture and genuine belonging? Do you want to join a global organization that has earned prestigious awards for being a World's Best Workplace, Happiest Employees, and Best Companies for Career Growth? If so, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark.

About blithequark

blithequark is a forward-thinking global organization that empowers its employees to be game-changers in the customer experience industry. With a diverse team from 70+ countries, we pride ourselves on fostering an inclusive culture where every member contributes to and supports each other's success and well-being. Our mission is to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

Career Growth and Personal Development

As a Seasonal Customer Service Representative at blithequark, you'll embark on a rewarding career journey with opportunities for growth and development. We'll provide you with comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development. To support your career aspirations, we offer a range of FREE Learning and Leadership Development programs that will set you on your path to achieving your goals.

Key Responsibilities

As a Customer Service Representative working from home, you will:

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:

+ Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher

• Internet Requirements:

+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence

What's In It For You

At blithequark, we champion our people and invest in their growth and well-being. As a Seasonal Customer Service Representative, you'll enjoy:

• Paid training and performance-based incentives
• Starting wage between $15.00/hr - $25.00/hr
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You!

If you're ready to embark on a dynamic career journey with a forward-thinking global organization, we invite you to apply for our Seasonal Customer Service Representative (Remote) role at blithequark. Join our team of game-changers and discover why over 440,000 employees around the globe call blithequark their employer of choice.

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job