Experienced Customer Master Data Specialist – SAP Implementation and Customer Account Management
Are you a detail-oriented and organized professional with a passion for customer service and data management? Do you have experience working with SAP and a strong understanding of customer account management? If so, we may have the perfect opportunity for you at blithequark.
At blithequark, we are committed to providing our customers with exceptional service and support. As a Customer Master Data Specialist, you will play a critical role in ensuring the accuracy and integrity of our customer data in SAP. You will be responsible for creating and maintaining customer accounts, processing internal requests for new accounts and updates, and working with senior team members on branch closures, openings, and mergers.
About blithequark
blithequark is a leading provider of industrial, medical, and specialty gases, as well as hardgoods and related products. With a team of over 18,000 associates, we foster a culture of safety, customer success, sustainability, and innovation. We are committed to building a diverse and inclusive workplace that welcomes and values the contributions of all employees.
Key Responsibilities
As a Customer Master Data Specialist, you will be responsible for:
* Processing internal inbound requests for new accounts and performing updates to existing accounts in accordance with divisional policies
* Developing a strong knowledge of basic branch functions, order entry, and how Customer Master Data (CMD) affects all teams
* Processing inbound requests for new pricing and pricing updates to existing accounts, utilizing the SAP and PROs systems
* Working with Sr. CMD Specialists on branch closures, openings, and mergers
* Communicating effectively via email when explaining issues on an account and how to fix them
* Other projects or duties as assigned
Requirements
To be successful in this role, you will need:
* A High School Diploma or equivalent
* Previous SAP experience preferred
* Minimum 2 years of prior experience in an office environment with customer-facing activities, internal or external
* Strong computer skills, including intermediate proficiency in Microsoft Excel and Google Suite
* Ability to manipulate and analyze large amounts of data
* Strong attention to detail and ability to work accurately in a fast-paced environment
What We Offer
At blithequark, we offer a comprehensive benefits package that includes:
* Competitive compensation
* Medical, dental, and vision plans
* Vacation, sick time, floating holidays, and paid holidays for full-time employees
* Progressive parental leave package for eligible employees
* 401k plan with company matching funds
* Tuition reimbursement
* Discounted college tuition for employees' dependents
* Airgas Scholarship Program for dependent children
Our Culture
We are committed to building a diverse and inclusive workplace that welcomes and values the contributions of all employees. We believe that a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to innovate.
Equal Employment Opportunity
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
How to Apply
If you are a motivated and detail-oriented professional with a passion for customer service and data management, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application through our website.