Part Time Storage Customer Service Representative – Join the blithequark Team and Deliver Exceptional Customer Experience

Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the blithequark team as a Part Time Storage Customer Service Representative. As a key member of our support team, you will be the face of blithequark's exceptional service, ensuring that customers receive the help they need on their journeys.

About blithequark

At blithequark, we pride ourselves on being a leader in the industry, providing innovative solutions to meet the evolving needs of our customers. Since our inception, we have been committed to delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team. With a rich history dating back to 1945, blithequark has been serving do-it-yourself movers and their households, providing them with the tools and support they need to succeed.

Job Summary

As a Part Time Storage Customer Service Representative, you will work closely with our site manager to ensure the smooth operation of our facilities. Your primary responsibilities will include:

• Supporting the site manager with facility operations
• Answering phone inquiries from active and prospective customers
• Showing storage units, explaining the terms of rental agreements, and preparing rental contracts
• Performing general routine property cleanup and minor repair work
• Ensuring that all vacant storage units are clean, dry, secure, and available for new customers
• Participating in ongoing continuous education through blithequark University

Key Responsibilities

* Provide exceptional customer service, ensuring that customers receive the help they need on their journeys

• Support the site manager with facility operations, including maintenance and repairs
• Answer phone inquiries from active and prospective customers, providing accurate and timely information
• Show storage units, explain the terms of rental agreements, and prepare rental contracts
• Perform general routine property cleanup and minor repair work, ensuring that facilities are clean and secure
• Participate in ongoing continuous education through blithequark University, staying up-to-date on industry trends and best practices

Minimum Qualifications

* Driver's license and the ability to maintain a clean driving record

• Excellent communication skills, both written and verbal
• Availability to work on weekends and holidays
• Ability to work in a fast-paced environment, remaining calm and composed under pressure

Work Environment

The work involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts, machines, fumes, or irritating chemicals. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields. The work requires some physical exertion, including long periods of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Benefits

As a blithequark team member, you will enjoy a range of benefits, including:

• Career stability and opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Career Growth Opportunities

At blithequark, we believe in investing in our team members' growth and development. As a Part Time Storage Customer Service Representative, you will have the opportunity to:

• Participate in ongoing continuous education through blithequark University
• Develop your skills and knowledge in customer service, sales, and operations
• Take on new challenges and responsibilities, advancing your career within the company
• Collaborate with a talented team of professionals, sharing ideas and best practices

How to Apply

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to apply for the Part Time Storage Customer Service Representative position at blithequark. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. Apply Job! Apply for this job