Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. At blithequark, we're committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role as an Experienced Student Success Coach.

About blithequark

blithequark is a leading institution dedicated to helping students achieve their academic goals. Our team is passionate about providing exceptional support and guidance to students, empowering them to succeed in their educational pursuits. As a Student Success Coach, you'll play a vital role in helping students overcome challenges, develop essential skills, and reach their full potential.

The Role

As an Experienced Student Success Coach, you'll be responsible for assisting students throughout their education program with blithequark. You'll work with each student to create a personalized learning plan, providing guidance, support, and encouragement to help them achieve academic success. Your primary responsibilities will include:

• Supporting enrollment, student development, and retention services while ensuring a quality learning experience
• Managing a group of assigned students and coaching each through their degree program, through proactive and timely outreach
• Encouraging and supporting students through daily and weekly outreach as they work to develop skills and knowledge for academic success
• Providing a trusted environment where students can share their thoughts, aspirations, concerns, and interests
• Offering and teaching students how to use resources to help maximize the success of each student
• Becoming a certified resume reviewer to provide resume and career development support
• Serving as a liaison for students, enabling them to connect with various departments

What We're Looking For

To succeed in this role, you'll need:

• A Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling
• Knowledge of academic policies and procedures
• Ability to learn technical skills quickly
• Excellent communication/listening skills, including a pleasant phone manner
• Strong customer support focus and attention to details

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

• Salary Range between $23 and $24 per hour
• Paid time off
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) Savings Plan
• Life and Disability Insurance
• Tuition assistance
• Employee Stock Purchase Plan
• Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from
• Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

Work Environment and Culture

As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment that fosters collaboration, creativity, and growth. We're passionate about making a difference in the lives of our students, and we're looking for like-minded individuals to join our team.

Schedule

We're open Monday-Thursday 8am to 7pm CDT, and Friday & Saturday 8am to 5pm CDT. We hire people from all time zones that have availability during our hours of operation, in support of our students. As a Student Success Coach, you'll have an assigned schedule during our hours of operation, defining a 40-hour work week.

How to Apply

If you're passionate about helping students achieve their academic goals and are looking for a rewarding career opportunity, we encourage you to apply. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!

Application Question(s)

* You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree?

Education

* Bachelor's (Preferred)

Work Location

* Remote Apply Job! Apply for this job