Experienced Part-Time Inside Sales Support/Customer Service Representative – Mohnton, PA at blithequark

Are you a highly motivated and customer-focused individual looking for a part-time opportunity that offers flexibility and growth potential? Do you have a passion for delivering exceptional customer service and a strong background in sales or customer-facing roles? If so, we encourage you to apply for the Experienced Part-Time Inside Sales Support/Customer Service Representative position at blithequark.

About blithequark

blithequark is a leading professional recruiting firm with over 40 years of experience, connecting top talent with career opportunities in multiple sectors. With a people-first approach, blithequark empowers and connects employers and candidates across various industries, including finance, accounting, administrative, manufacturing, skilled trades, and more. blithequark specializes in direct-hire skilled and professional placements, as well as contract jobs, internships, and temporary roles with local, national, and global employers. As an equal opportunity employer, blithequark is headquartered in Reading, Pennsylvania, and is committed to fostering a diverse and inclusive work environment.

Job Summary

We are seeking an experienced Part-Time Inside Sales Support/Customer Service Representative to join our team in Mohnton, PA. As a key member of our sales support team, you will provide administrative support to our Director of Operations, assist with onboarding documentation for manufacturer representatives and distributors, and deliver exceptional customer service to our clients. This part-time opportunity offers a flexible schedule, with the potential to grow into more hours, and a competitive hourly rate of $20 per hour.

Responsibilities

As an Experienced Part-Time Inside Sales Support/Customer Service Representative, you will be responsible for:

• Providing administrative support to the Director of Operations, including maintaining weekly sales plans, call reports, and customer contact files
• Assisting the Sales Support team in completing onboarding documentation for manufacturer representatives and distributors
• Monitoring and supporting manufacturer sales reps and distributors to ensure seamless communication and customer satisfaction
• Effectively using Microsoft Office to communicate via email, analyze customer data, and maintain accurate records
• Delivering exceptional customer service with professional phone and verbal communication, including answering customer questions and identifying opportunities to upsell or cross-sell
• Building strong relationships with customers and vendors through open and interactive communication
• Demonstrating product knowledge to provide accurate and timely responses to customer inquiries

Qualifications

To be successful in this role, you will need to possess:

• A minimum of 1 year of sales experience or 2 years of customer service experience
• Strong computer skills, including proficiency in Microsoft Office
• Excellent interpersonal, verbal, and written communication skills
• Strong attention to detail, organizational skills, and the ability to work independently
• A customer-focused mindset and a passion for delivering exceptional service

Skills and Competencies

To excel in this role, you will need to demonstrate the following skills and competencies:

• Strong communication and interpersonal skills, with the ability to build rapport with customers and vendors
• Excellent problem-solving and analytical skills, with the ability to analyze customer data and identify opportunities for growth
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• A customer-focused mindset, with a passion for delivering exceptional service and building strong relationships
• A strong understanding of sales principles and practices, with the ability to identify opportunities to upsell or cross-sell

Career Growth Opportunities and Learning Benefits

As a member of the blithequark team, you will have access to a range of career growth opportunities and learning benefits, including:

• Ongoing training and development programs to enhance your skills and knowledge
• Opportunities for advancement and career growth within the company
• A collaborative and supportive work environment that encourages open communication and teamwork
• A competitive hourly rate of $20 per hour, with the potential to grow into more hours

Work Environment and Company Culture

blithequark is committed to fostering a diverse and inclusive work environment that values collaboration, innovation, and customer satisfaction. Our team is passionate about delivering exceptional service and building strong relationships with our clients and vendors. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment that is dedicated to excellence and customer satisfaction.

Compensation, Perks, and Benefits

As a Part-Time Inside Sales Support/Customer Service Representative, you will receive a competitive hourly rate of $20 per hour, with the potential to grow into more hours. You will also have access to a range of benefits and perks, including:

• A flexible schedule, with the potential to grow into more hours
• A competitive hourly rate of $20 per hour
• Ongoing training and development programs to enhance your skills and knowledge
• Opportunities for advancement and career growth within the company
• A collaborative and supportive work environment that encourages open communication and teamwork

How to Apply

If you are a highly motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for the Experienced Part-Time Inside Sales Support/Customer Service Representative position at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job