Experienced Remote Customer Service Representative - Property and Casualty Insurance Specialist for Dynamic Growth and Development

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients. As a leader in the insurance industry, we are committed to providing innovative solutions and building strong relationships with our customers. We are now seeking an experienced and skilled Customer Service Representative to join our team, specializing in Property and Casualty insurance. This is a 100% remote position, offering the flexibility and autonomy to work from the comfort of your own home.

Job Overview

In this exciting role, you will have the opportunity to work directly with customers to provide solutions for their insurance needs, manage inbound calls and other leads, and optimize sales to increase policy sales. As a key member of our team, you will be responsible for delivering a WOW! experience to our customers, building strong relationships, and driving business growth. If you are a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this fantastic opportunity.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from customers for the purpose of selling insurance policies
• Manage time and other resources to ensure sales goals are met consistently
• Handle all interactions promptly and effectively to minimize wait times
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products
• Build strong knowledge of products and services offered
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
• Meet and exceed sales targets, consistently delivering high-quality results and driving business growth

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 35 states
• Licenses must remain active throughout the duration of the assignment
• 2+ years of sales experience, preferably in an inbound service environment
• Proven attendance reliability and a flexible schedule, with the ability to work evenings and weekends
• High school diploma or GED

Preferred Qualifications

In addition to the essential qualifications, we are looking for candidates who possess the following preferred qualifications:

• Proven sales success within an inbound service environment, preferably a direct sales environment
• Insurance industry sales experience
• Service industry and/or Contact Center experience
• Ability to operate in a fast-pace, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Excellent tracking, follow-up, negotiating, and relationship-building skills
• Demonstrated ability to consistently overcome objections
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail
• Proven history of adherence to corporate policies, procedures, and guidelines
• Strong computer background using MS Word, Excel, and Internet

Career Growth and Development

At blithequark, we are committed to the growth and development of our employees. As a Customer Service Representative, you will have access to comprehensive training and development programs, designed to help you build your skills and advance your career. Our training program includes:

• 2 weeks of intensive training, Monday to Friday, 9:00 am - 5:30 pm EST
• 1 week of nesting, to help you transition into your new role
• Ongoing coaching and mentoring, to support your continued growth and development

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and supportive work environment. As a remote employee, you will be part of a virtual team, working collaboratively with colleagues from across the country. Our company culture is built on the values of integrity, respect, and excellence, and we are committed to creating a positive and inclusive work environment that fosters growth, innovation, and success.

Compensation and Benefits

We offer a competitive compensation package, including:

• $20 per hour
• Opportunities for career advancement and professional growth
• Comprehensive training and development programs
• A dynamic and supportive work environment
• Flexible scheduling, with the ability to work from home

Conclusion

If you are a motivated and results-driven individual, with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. As a Customer Service Representative at blithequark, you will have the chance to build a rewarding career, work with a dynamic team, and make a positive impact on the lives of our customers. Don't miss out on this fantastic opportunity - apply now and take the first step towards a successful and fulfilling career with blithequark.