Software Engineer II Merchant Operational Excellence

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Merchant Operational Excellence

The Merchant Operational Excellence (Mopex) team is dedicated to enhancing the efficiency and scalability of our operations within Customer Due Diligence during the customer lifecycle. Our mission is twofold: we empower operations teams by identifying and implementing optimizations and automations for manual processes, and we act as the primary owners of the Adyen Task Manager (ATM) tool, a workflow automation tool. In this capacity, we are responsible for the ongoing improvements and long-term compatibility of ATM, ensuring it can handle continuously increasing loads, and developing a robust data strategy for the valuable insights generated by the tool that can be consumed by its wide variety of users.

What you'll do

• Work on a multitude of projects and domains that have a direct impact on our (mostly internal) stakeholders.
• Close teamwork to come to the best strategic decisions together.
• You and your team will be the owners of ATM and therefore have the responsibility over making the right technical and business decisions that affect 40+ workflows across multiple teams and domains within Adyen.
• Have your nose in the data. We base our projects on where the biggest proven impact lies.
• Direct contact and relationships with your stakeholders (operational teams, dev teams, commercial teams).
• You'll make tooling decisions that look at the longterm vision and have strategy top of mind.

Who you are

• You have experience working across diverse technical domains and enjoy working on multiple projects concurrently.
• You are data driven. Looker and/or Jupiter experience is a plus.
• You have experience with Java, Web Services, REST Apis, and SQL/PostgreSql.
• Automation and optimisation are top of mind; you are constantly thinking of new, innovative ways in which to do both.
• You make technically sound decisions based on best practices and industry standards.
• You like to continuously learn from your peers and grow your Java expertise, regardless of your technical level.
• You enjoy the challenge of and embrace new technologies and problem spaces; you'll become comfortable with the uncomfortable as our projects evolve.
• You always prioritize our stakeholders' needs, delivering solutions that truly make an impact.
• Knowledge of Camunda and/or Temporal.io is a plus.