Experienced Property and Casualty Customer Service Representative – 100% Remote Position with Competitive Salary and Growth Opportunities

Welcome to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients. As a leader in the industry, we are committed to fostering a culture of innovation, teamwork, and continuous learning. Our team is dedicated to providing top-notch service, and we are excited to invite talented individuals to join our dynamic and friendly team as a Property and Casualty Customer Service Representative.

Job Highlights

• Position: Property and Casualty Customer Service Representative
• Location: 100% Remote
• Start Date: Immediate openings available
• Company: blithequark
• Compensation: Competitive salary and benefits package

Job Description

We are seeking an experienced and skilled Property and Casualty Customer Service Representative to join our team. As a 100% remote position, you will have the flexibility to work from the comfort of your own home, with a comprehensive training program to ensure your success. Our training schedule is Monday to Friday, 9:00 am - 5:30 pm EST, for two weeks, followed by one week of nesting. After completing the training, you will transition to a flexible schedule between 8 am - 9 pm, Monday to Friday, with one weekend a month on a rotating schedule.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from customers to provide solutions for their property and casualty insurance needs
• Manage time and resources effectively to meet sales goals consistently
• Handle all interactions promptly and efficiently to minimize wait times
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products
• Build strong knowledge of products and services offered to provide exceptional customer service

Essential Qualifications

• Must have a current active resident property and casualty insurance license (General P&C, NOT Personal Lines)
• Licenses must remain active throughout the duration of the assignment
• 2+ years of sales experience
• Proven attendance reliability
• Flexible schedule requirements, with the ability to work evenings and weekends
• High school diploma or GED

Preferred Qualifications

• Proven sales success within an inbound service environment, preferably a direct sales environment
• Insurance industry sales experience
• Service industry and/or Contact Center experience
• Ability to operate in a fast-paced, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Excellent tracking, follow-up, negotiating, and relationship-building skills
• Demonstrated ability to consistently overcome objections
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail
• Proven history of adherence to corporate policies, procedures, and guidelines
• Strong computer background using MS Word, Excel, and Internet

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Property and Casualty Customer Service Representative, you will have access to comprehensive training programs, ongoing coaching, and mentorship to help you succeed in your role. Our team is dedicated to providing a supportive and inclusive environment, where you can learn, grow, and thrive in your career.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and friendly team culture. We believe in fostering a positive and inclusive work environment, where our team members can feel valued, respected, and empowered to succeed. As a 100% remote position, you will have the flexibility to work from the comfort of your own home, with regular virtual team meetings and check-ins to ensure you stay connected with the team.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including a pay rate of $20/hr. Our benefits package includes a range of perks and incentives, such as flexible scheduling, opportunities for career growth and development, and a supportive and inclusive work environment.

Conclusion

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. As a Property and Casualty Customer Service Representative at blithequark, you will have the chance to make a positive impact in the lives of our clients, while growing and developing your career in a dynamic and supportive environment. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the blithequark team!