Experienced Full Stack Customer Engineer – Authorization and Identity Solutions

Join blithequark, a pioneering company revolutionizing the $25B+ authorization market, as a Customer Engineer. We're on a mission to empower developers to say, "Just use Oso" – the same way they might say, "Oh, you should just use Postgres for that." As a key member of our team, you'll play a vital role in helping us achieve this vision.

About blithequark

blithequark is a fast-growing company that's changing the way developers approach authorization. With a strong foundation in traction, capital, and team, we're poised to disrupt the status quo. Our team has spent years going deep on the domain, meeting with thousands of engineering teams, and understanding the complexities of authorization. We're backed by top investors, including Sequoia, Felicis, and a group of infrastructure founders and operators.

Why Join blithequark?

We're at an inflection point, and we need talented individuals like you to help us take the next step. As a Customer Engineer, you'll have the opportunity to work closely with our sales and engineering teams, driving customer success and shaping the future of authorization. You'll be part of a dynamic team that's passionate about innovation and customer satisfaction.

Key Responsibilities

As a Customer Engineer at blithequark, you'll be responsible for:

• Pre-sales: building technical credibility with prospects, running technical deep dives, building demos, writing custom policies and sample apps, and supporting customer POCs.
• Post-sales: providing customers with everything they need to integrate and deploy Oso successfully, including reviewing customer policies, giving guidance on integration, CI/CD, and ops, and participating in customer support on-call.
• Product: taking customer feedback and using it to inform our product roadmap, capturing customer feedback, and demonstrating its value.
• Everything else: getting your hands dirty and jumping in on whatever else it takes to build the company, including writing and iterating on docs, shipping small features and bug fixes in response to customer feedback.

Who We're Looking For

We're seeking a talented and ambitious individual who is passionate about customer success and driven to make a difference. You should be:

• Comfortable implementing products hands-on, building POCs, writing code, and working across the stack to show value fast.
• Able to operate as a generalist, switching contexts, learning quickly, and filling gaps across product, sales, and engineering.
• Thriving in high-urgency environments, especially in early sales cycles and onboarding, and pushing to get customers to production quickly.
• Excellent communicator, able to ask sharp questions, uncover real needs, and explain complex ideas clearly to both engineers and executives.

Requirements

To be successful in this role, you should have:

• Experience in technical customer-facing roles (e.g., pre-sales, post-sales, solutions engineering) for deeply technical products.
• A strong understanding of authorization and identity solutions.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

Benefits

In addition to cash compensation, blithequark offers a Total Rewards package that includes equity grants, health benefits, and more:

• Competitive health, dental, and vision coverage
• Mental healthcare to all employees and anyone in their family through Spring Health
• Unlimited access to financial advisors through Northstar
• Equity Package
• Unlimited paid time off (PTO)
• Paid parental leave
• Flexible work options
• One Medical Membership
• Quarterly hackathons... and prizes!
• Free team lunches every month

Compensation

The starting salary for this role is between $100,000-$220,000/year plus equity. Your exact offer will vary based on a number of factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company.

Equal Opportunity Employer

blithequark is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, veteran or disability status.

Apply Now

If you're passionate about customer success and driven to make a difference, apply now to join our team as a Customer Engineer at blithequark. Apply for this job