Key Account Manager – Facilities Care Solutions – Amazon Store

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Job Description:

• Collaborate with cross-functional teams to drive Food Service efforts in 3M Facilities Care Solutions (FCS)
• Identify, develop, and convert growth opportunities to increase market share—independently and in partnership with distribution
• Proactively present tailored solutions to Top 200 QSR chains and priority prospects
• Own pipeline development and management with clear targets, stages, and conversion plans
• Deliver customer development plans; provide best-in-class service; manage contract pricing and compliance
• Conduct account planning, including customer insight gathering, price intelligence, and demand forecasting
• Build and sustain executive-level relationships across procurement, marketing, EHS, and product development
• Communicate prioritized initiatives and progress to assigned accounts on a regular cadence
• Partner cross-functionally to align and secure resources for high-potential opportunities
• Champion New Product Introduction (NPI) from concept through commercialization
• Coordinate and facilitate end-user training to drive adoption and value realization
• Align with buying groups and oversee purchasing contract activities
• Represent 3M at industry events and trade shows, as needed

Requirements:

• Bachelor’s degree or higher (completed and verified prior to start)
• Seven (7) years of Marketing, and/or Sales in a private, public, government or military environment
• Current, valid Driver’s License
• 5+ years of end‑user key account management with measurable growth and retention results
• Proven experience consulting with senior executives within customer accounts on strategy, solutions, and value realization
• Direct experience in the QSR segment; familiarity with QSR operations, procurement, and franchise dynamics
• Hands-on experience negotiating and managing complex contracts (pricing, rebates, SLAs/MSAs, compliance)
• Demonstrated excellence in trade show planning, engagement, and lead conversion
• Track record of leading or managing relationships with key channel partners (distributors, brokers, buying groups)
• Strong analytical skills; able to influence through insights and build long‑term account plans
• Excellent written and verbal communication; comfortable presenting to executive and cross‑functional stakeholders
• Thrives in a fast‑paced, challenging environment; resilient, self‑directed, and execution‑focused.

Benefits:

• Medical, Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences
• Retirement Benefits

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