Change Management Associate – Amazon Store

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Responsibilities:

• • Lead the development and execution of Change Management (CM) - Engagement - Communication Plans, aligning them with project-specific client engagement strategies and considering their impact on employees and business outcomes.
  • Provide strategic guidance and oversight to cross-functional teams in creating and implementing comprehensive CM-Engagement-Communication Plans for various change initiatives, such as campus consolidations, office closures, relocations, and other organizational projects.
  • Drive the development of impactful change communication materials, including emails, presentations, intranet postings, videos, and other mediums, ensuring they resonate with employees and address their concerns.
  • Ensure consistent and timely communication throughout the change journey, delivering clear and compelling messages that align with organizational objectives and values.
  • Utilize a wide range of communication channels, such as email, webinars, town halls, SharePoint sites, and collaboration platforms, to effectively deliver change communication to stakeholders.
  • Monitor and measure the effectiveness of change communication using feedback mechanisms, analytics, and key performance indicators to identify areas for improvement and make data-driven adjustments to communication strategies.
  • Collaborate with the change management team to assess risks, analyze stakeholders' expectations, and tailor communication approaches to facilitate change adoption.
  • Lead Change Management Communication workshops to equip leaders and employees with the skills and knowledge to effectively communicate change within their teams.
  • Contribute to the continuous improvement of our Workplace Change Management Program and Toolkit by staying up-to-date with industry best practices and incorporating new techniques and approaches.
  • Foster strong relationships with senior stakeholders, providing influential leadership and ensuring alignment between communication strategies and change objectives.
  • Possess a BA/BS degree in Communications, Business Administration, Organizational Psychology, or a related field.

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