Experienced Application Manager – BSI Customer Suite | Leipzig | Köthen | Homeoffice
Are you a seasoned professional with a passion for digital transformation and customer-centric solutions? Do you have a knack for analyzing complex business needs and developing innovative technical solutions? If so, we have an exciting opportunity for you to join blithequark as an Application Manager for our BSI Customer Suite. At blithequark, we are a leading European B2B platform that connects businesses and the public sector through our e-procurement platform and integrated marketplace. Our mission is to simplify procurement for companies and the public sector, promoting fair competition and trusted partnerships. With our scalable infrastructure, we support robust business relationships, stable processes, and resilient supply chains. As an Application Manager for our BSI Customer Suite, you will play a critical role in ensuring the smooth operation and development of our CRM system. You will work closely with our Application Service team and IT department to identify business needs and develop technical solutions that drive digital transformation and customer satisfaction.
About the Role
As an Application Manager, you will be responsible for:
- Overseeing the operation and development of our BSI Customer Suite, ensuring seamless integration with our best-of-breed systems
- Analyzing business needs and identifying opportunities for process optimization and automation
- Developing and implementing technical solutions that meet business requirements and drive customer satisfaction
- Collaborating with cross-functional teams to ensure alignment and effective communication
- Identifying and mitigating risks, ensuring data security and integrity
- Developing and maintaining technical documentation and knowledge base
Your Skills and Experience
To succeed in this role, you will need:
- A strong background in CRM system management and integration
- Experience with agile methodologies and project management tools (e.g., Scrum, Jira)
- Excellent analytical and problem-solving skills, with the ability to translate business needs into technical requirements
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- Proficiency in Confluence and Jira, with experience in agile project management
- Fluency in German and English, with excellent written and verbal communication skills
- A strong understanding of digital transformation and customer-centric solutions
What We Offer
At blithequark, we offer a dynamic and supportive work environment that fosters growth and development. As an Application Manager, you will have:
- A flexible work arrangement, with the option to work from our modern offices, hybrid, or remotely
- A competitive salary and benefits package, including comprehensive health insurance and retirement plan
- Opportunities for professional development and growth, with access to our Academy and training programs
- A collaborative and inclusive work culture, with a focus on work-life balance and employee well-being
- A chance to work on exciting projects that drive digital transformation and customer satisfaction
- A comprehensive onboarding program, with support from our experienced team
Join Our Team
If you are a motivated and experienced professional with a passion for digital transformation and customer-centric solutions, we encourage you to apply for this exciting opportunity. As an Application Manager for our BSI Customer Suite, you will play a critical role in driving business growth and customer satisfaction. Join our team and be part of a dynamic and supportive work environment that fosters growth and development.
How to Apply
To apply for this role, please submit your resume and cover letter to [[email protected]](mailto:[email protected]). We look forward to hearing from you!
Contact Information
For more information about this role or to discuss your application, please contact: Kristin Sarnes HR Coordinator | Human Resources Grimmaischer Steinweg 8 04103 Leipzig, Germany [[email protected]](mailto:[email protected]) +49 341 355 866 58
About blithequark
blithequark is a leading European B2B platform that connects businesses and the public sector through our e-procurement platform and integrated marketplace. Our mission is to simplify procurement for companies and the public sector, promoting fair competition and trusted partnerships. With our scalable infrastructure, we support robust business relationships, stable processes, and resilient supply chains. Apply for this job