Experienced Customer Service Advisor – Part Time – blithequark Store

Are you a customer service superstar seeking a part-time opportunity to work around your schedule? Do you enjoy delivering exceptional levels of care to customers and promoting a brand's values? Look no further! blithequark, a leading organization in the industry, is seeking an experienced Customer Service Advisor to join their team on a part-time basis.

About blithequark

blithequark is a dynamic and innovative company that prides itself on providing exceptional customer experiences. With a strong focus on customer satisfaction, we strive to deliver high-quality products and services that meet the evolving needs of our customers. As a part of our team, you will have the opportunity to work in a fast-paced and pressurized environment, where no two days are the same.

Job Summary

We are seeking an experienced Customer Service Advisor to join our team on a part-time basis (17.5 hours per week). As a Customer Service Advisor, you will be the first point of contact for our customers, providing accurate information, advising on our products, and managing customer inquiries through various communication channels. You will work in our office on Tuesdays and Thursdays and from home on Fridays, providing our customers with exceptional service and support.

Key Responsibilities

* Handle customer inquiries through various communication channels, including telephone, live chat, social media, and email

• Capture information through the customer SAP database, delivering a high level of customer service while promoting blithequark's brand
• Provide accurate information to customers, advising on our products and services
• Manage product replacements, refunds, and orders
• Encourage upgrades to our latest products
• Provide relief reception cover as and when required
• Work in a fast-paced and pressurized environment, thriving in a dynamic and ever-changing environment

Essential Qualifications

* Prior experience within a customer service environment from an FMCG industry

• Fantastic written and verbal communication skills
• Computer literate with a flair for influencing
• Ability to work in a fast-paced and pressurized environment
• Strong problem-solving skills and attention to detail

Desirable Qualifications

* Knowledge of SAP (training will be provided)

• Experience working in a part-time or flexible schedule

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a team environment and provide exceptional customer service
• Strong problem-solving skills and attention to detail
• Ability to adapt to changing priorities and deadlines
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

As a part of our team, you will have the opportunity to grow and develop your skills and knowledge. We offer a range of training and development programs, including:

• On-the-job training and coaching
• Regular feedback and performance reviews
• Opportunities for career advancement and professional growth
• Access to industry-leading training and development programs

Work Environment and Company Culture

blithequark is a dynamic and innovative company that prides itself on providing exceptional customer experiences. Our company culture is built on the values of:

• Customer satisfaction
• Innovation and creativity
• Collaboration and teamwork
• Continuous learning and development

We offer a range of benefits and perks, including:

• Competitive salary and benefits package
• Flexible working hours and remote work options
• Access to industry-leading training and development programs
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Competitive hourly rate
• Flexible working hours and remote work options
• Access to industry-leading training and development programs
• Opportunities for career advancement and professional growth
• A dynamic and supportive work environment

How to Apply

If you are a customer service superstar seeking a part-time opportunity to work around your schedule, we encourage you to apply for this exciting role. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunities Employer

blithequark is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. Apply for this job