Experienced Oracle Utility Customer Care & Services CCS Conversion Designer Consultant

Are you a highly skilled and detail-oriented professional with a passion for data conversion and system integration? Do you have a strong understanding of CCS (Customer Care & Services) or other utility customer systems? If so, we invite you to join blithequark's team as a Remote Oracle Utility Customer Care & Services CCS Conversion Designer Consultant. This is a unique opportunity to leverage your expertise in data mapping, conversion logic design, and technical coordination to support a long-term enterprise system transformation initiative for one of our public utility clients.

About blithequark

blithequark is a leading provider of innovative solutions and services to the public utility industry. With a strong commitment to excellence and customer satisfaction, we strive to deliver exceptional results that meet the evolving needs of our clients. Our team of experts is dedicated to staying at the forefront of industry trends and technologies, ensuring that our clients receive the best possible support and guidance.

The Role

As a Remote Oracle Utility Customer Care & Services CCS Conversion Designer Consultant, you will play a critical role in supporting the long-term enterprise system transformation initiative for our public utility client. This is a hybrid role that requires onsite presence in San Antonio, TX from Tuesday through Thursday each week. You will work closely with our team and the client's stakeholders to design and document data conversion strategies, develop detailed mapping logic and specifications, and collaborate with data analysts, developers, and business SMEs to ensure clean, accurate data transformation.

Key Responsibilities

• Design and document data conversion strategies for legacy system data migration into CCS, ensuring seamless integration and minimal disruption to business operations.

• Develop detailed mapping logic and specifications based on system requirements and business rules, taking into account the complexities of utility customer systems.
• Collaborate with data analysts, developers, and business SMEs to ensure clean, accurate data transformation, leveraging your expertise in data mapping, transformation logic, and conversion testing practices.
• Review and validate conversion requirements to ensure integrity and completeness of migrated data, identifying and resolving any issues that may arise during testing or post-load validations.
• Create technical documentation, including conversion rules, test plans, and validation scripts, to facilitate knowledge sharing and ensure consistency across the project team.
• Participate in conversion mock runs and go-live activities to ensure successful execution, working closely with the project team to address any challenges or concerns that may arise.
• Analyze and resolve data issues arising during testing or post-load validations, applying your technical expertise and problem-solving skills to deliver high-quality results.
• Contribute to conversion planning, scheduling, and resource coordination, ensuring that the project stays on track and meets its deadlines.

Required Qualifications

• 5+ years of experience in data conversion or system integration roles, ideally within public utilities or large enterprise systems.

• Strong understanding of CCS (Customer Care & Services) or other utility customer systems, including their complexities and nuances.
• Proficient in data mapping, transformation logic, and conversion testing practices, with a strong focus on accuracy and attention to detail.
• Experience working with SAP, Oracle Utilities, or other CIS platforms is a plus, but not required.
• Strong communication skills and ability to work cross-functionally in a fast-paced environment, with a strong focus on collaboration and teamwork.
• Must be available to work onsite in San Antonio, TX three days per week (Tues–Thurs), with the ability to travel as needed.

Preferred Qualifications

• Experience with SAP IS-U, Oracle CC&B, or similar platforms, with a strong understanding of their features and functionalities.

• Prior involvement in utility billing, metering, or customer service data conversion projects, with a strong focus on delivering high-quality results.
• Knowledge of SQL, ETL tools, or conversion accelerators, with a strong understanding of their applications and limitations.

What We Offer

• Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

• Opportunity to work with a leading provider of innovative solutions and services to the public utility industry.
• Collaborative and dynamic work environment, with a strong focus on teamwork and knowledge sharing.
• Professional development opportunities, including training, mentorship, and career advancement.
• Flexible work arrangements, including remote work options and flexible hours.

How to Apply

If you are a highly skilled and detail-oriented professional with a passion for data conversion and system integration, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and qualifications. We look forward to hearing from you! Apply to this job Apply for this job