Experienced MBA Intern – Commercial & Customer Strategy (Summer 2026) at blithequark

Are you a driven and innovative MBA student looking to make a lasting impact in the aviation industry? Do you have a passion for commercial and customer strategy, and a desire to work with a world-class team to drive business growth and excellence? Look no further than blithequark's MBA Internship Program! As a leading global airline, blithequark is committed to building a strong, diverse, and values-driven leadership pipeline. Our 12-week summer internship program is designed to provide MBA students with a unique opportunity to work on a strategic project that will make a real difference in the business. You'll have the chance to work with our Commercial and CX departments, located in our Atlanta headquarters, and contribute to some of the biggest challenges facing the airline.

About blithequark

blithequark is a world-class airline that operates a global network of flights, serving millions of passengers every year. We're committed to providing an exceptional customer experience, and we're always looking for innovative ways to improve our products and services. Our team is passionate about what we do, and we're dedicated to making a positive impact on the communities we serve.

About the MBA Internship Program

Our MBA Internship Program is a 12-week summer program that's designed to provide MBA students with a unique opportunity to work on a strategic project that will make a real difference in the business. You'll have the chance to work with our Commercial and CX departments, located in our Atlanta headquarters, and contribute to some of the biggest challenges facing the airline.

Key Responsibilities

As an MBA Intern, you'll have the opportunity to work on a strategic project that will make a real difference in the business. Your key responsibilities will include:

• Conducting market research and analysis to identify trends and opportunities
• Developing and implementing strategic plans to drive business growth and excellence
• Collaborating with cross-functional teams to identify and prioritize projects
• Analyzing data and metrics to measure the effectiveness of projects and initiatives
• Presenting findings and recommendations to senior leadership

Project Options

You'll have the opportunity to work on one of the following projects:

• CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.
• GLOBAL SALES & DISTRIBUTION: Improve the travel experience for Delta's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same Delta products can be purchased in any channel, enabling consumer trust and confidence in Delta as a retailer.
• NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
• REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
• RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.
• ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of Delta.com by developing online marketing strategies and identifying incremental digital revenue streams.
• MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
• ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

Essential Qualifications

To be considered for this role, you'll need to have:

• A current MBA student with a strong academic record
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple projects
• Strong business acumen and understanding of the aviation industry
• Proficiency in Microsoft Office and data analysis tools

Preferred Qualifications

We're looking for candidates with:

• Experience in the aviation industry or a related field
• Strong knowledge of commercial and customer strategy
• Experience with data analysis and metrics
• Strong project management skills
• Ability to work in a team environment and collaborate with cross-functional teams

Skills and Competencies

To be successful in this role, you'll need to have:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple projects
• Strong business acumen and understanding of the aviation industry
• Proficiency in Microsoft Office and data analysis tools
• Strong project management skills
• Ability to work in a team environment and collaborate with cross-functional teams

Career Growth Opportunities and Learning Benefits

As an MBA Intern at blithequark, you'll have the opportunity to:

• Work on a strategic project that will make a real difference in the business
• Develop your skills and competencies in commercial and customer strategy
• Collaborate with cross-functional teams and build relationships with senior leadership
• Gain experience in the aviation industry and build your professional network
• Receive feedback and coaching from senior leaders and mentors
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture is built on a set of core values that include:

• Customer focus: We're committed to providing an exceptional customer experience and exceeding our customers' expectations.
• Innovation: We're always looking for new and innovative ways to improve our products and services.
• Collaboration: We work together as a team to achieve our goals and objectives.
• Integrity: We're committed to acting with integrity and transparency in all our interactions.
• Respect: We value and respect each other's differences and perspectives.

Compensation, Perks, and Benefits

As an MBA Intern at blithequark, you'll receive:

• A competitive salary and benefits package
• Opportunities for professional development and growth
• A positive and inclusive work environment
• Access to training and development programs
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

How to Apply

If you're a driven and innovative MBA student looking to make a lasting impact in the aviation industry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Apply for this job