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Administrative / Executive Assistant | GumGum |...

Remote Full-time Live

Full job description

About Us

We are looking for an experienced Executive Assistant to join our team!

Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies.

About the Role

We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed.

Executive / Administrative Assistant Responsibilities Include

  • Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents
  • Performs office tasks including maintaining records, and performing basic bookkeeping
  • Manages training programs and obtains credentials for attendees
  • Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments.
  • Create sales proposals and supporting materials as needed
  • Accounts receivable and collections support as needed – including processing payments, resolving outstanding payments, tracking, and reconciling ledger

    • Accounts Receivable & Collections Responsibilities Include

  • Creates and sends out new client welcome packets
  • Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports
  • Manages and ensures meeting monthly cash flow goal
  • Reconciles AR ledger to ensure that all payments are accounted for
  • Process ACH and credit card payments

    • Qualifications

  • Minimum 3 years of experience in client relations, administrative support, billing, and collection
  • Strong communication skills
  • Service-oriented and able to resolve client grievances.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent organizational skills and attention to detail.
  • Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

    • Technical Skills

  • Familiarity with CRM systems and practices
  • Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint
  • Experience with QuickBooks (minimum 3 years)

    • Compensation and Benefits

  • Bonus opportunities – up to $3000 per year based on job performance and meeting preset goals
  • 401(k) with company match
  • Health, Vision and Dental insurance
  • Paid time off
  • Overtime is available

    • Job Type: Full-time/Pat-time

    Pay: From $31.00 – 42.00 Per Hour

    Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

    • Schedule

  • Monday to Friday

    • Experience

  • Microsoft Powerpoint: 2-3 years (Preferred)
  • Microsoft Word: 2-3 years (Required)
  • Microsoft Excel: 2-4 years (Required)

    • Work Location: Remote

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