Experienced Customer Service Representative – Office Operations and Support
At blithequark, we're on a mission to deliver exceptional customer experiences and provide top-notch services to our valued clients. As a trusted provider of residential plumbing services, septic services, and portable sanitation, we're committed to excellence and innovation. We're now seeking an experienced and skilled Customer Service Representative to join our team and help us achieve our goals.
About blithequark
blithequark has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our team is dedicated to providing exceptional customer experiences, and we're looking for like-minded individuals to join our crew.
Job Summary
We're seeking a highly motivated and organized Customer Service Representative to help us with the organization and running of our daily admin assistant operations. As a key member of our team, you'll be responsible for providing exceptional customer service, managing office operations, and ensuring the smooth day-to-day functioning of our business. If you're a hard-working professional with a passion for delivering outstanding results, we want to hear from you!
Responsibilities
As a Customer Service Representative at blithequark, you'll be responsible for:
- Organizing office operations and assisting associates in ways that optimize procedures
- Sorting and distributing communications in a timely manner
- Creating and updating records, ensuring accuracy and validity of information
- Scheduling and planning meetings and appointments
- Monitoring the level of supplies and handling shortages
- Resolving office-related malfunctions and responding to requests or issues
- Coordinating with other departments to ensure compliance with established policies
- Maintaining trusting relationships with suppliers, customers, and colleagues
- Performing receptionist duties when needed
Preferred Skills
To be successful in this role, you'll need:
- Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
- Knowledge of "back-office" computer systems
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
- Knowledge of QuickBooks and Excel
Why Join Our Team?
At blithequark, we offer a dynamic and supportive work environment, excellent compensation and benefits, and opportunities for growth and development. Some of the benefits you can expect include:
- Paid Time Off, including paid birthday and holiday pay
- Flexible family scheduling
- Continuing education and opportunities for growth
- Company-provided uniforms, including an annual boot allowance
- Company-provided take-home vehicle
- Costco Membership
- Company phone
- Chiropractic care (4 annual visits)
Work Environment and Company Culture
Our office is a fast-paced and dynamic environment where no two days are ever the same. We're a team-oriented organization that values collaboration, innovation, and customer satisfaction. As a Customer Service Representative, you'll have the opportunity to work closely with our team members, suppliers, and customers to deliver exceptional results.
Compensation and Benefits
We offer competitive compensation and benefits packages to our employees, including:
- Competitive hourly rate
- Paid Time Off
- Flexible family scheduling
- Continuing education and opportunities for growth
- Company-provided uniforms and take-home vehicle
- Costco Membership
- Company phone
- Chiropractic care (4 annual visits)
How to Apply
If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.
Note
blithequark is a trusted provider of residential plumbing services, septic services, and portable sanitation. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Apply for this job