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Experienced Customer Service Associate – Amazon Locker+ Retail Location

Remote Full-time Live

Are you ready to join a dynamic team that makes a difference in the lives of customers every day? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark's Amazon Locker+ Customer Service Associate role. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and ensuring a seamless experience for our customers at our convenient Locker+ retail locations.

About blithequark

blithequark is a leading innovator in the retail industry, dedicated to making the return and pickup of packages convenient for our customers. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks. With a focus on innovation, customer satisfaction, and employee growth, blithequark is the perfect place to launch or advance your career.

Key Responsibilities

As an Amazon Locker+ Customer Service Associate, you will be responsible for:

  • Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery
  • Assisting customers with questions and concerns, providing solutions to complex problems
  • Maintaining a clean, safe, and organized workspace, adhering to blithequark's high standards
  • Managing responsibilities for a Locker+ location, including opening and closing site
  • Utilizing technology, such as smartphones and handheld devices, to sort, scan, and prepare orders
  • Receiving truck deliveries and ensuring timely processing

Physical Demands and Requirements

This role requires:

  • Performing physical labor, including lifting up to 49 pounds, with or without reasonable accommodation
  • Standing and walking during shifts lasting up to five hours, with or without reasonable accommodation
  • Using carts, dollies, hand trucks, and other gear to move items around
  • Going up and down stairs (where applicable)
  • Being available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week

What it's like to work at blithequark

* Safety: Your safety is our top priority, and we provide a safe working environment

  • Surroundings: You'll be working behind a counter, interacting with customers in a comfortable, climate-controlled environment
  • Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages
  • Temperature: Our Locker+ locations are in comfortable, climate-controlled environments
  • Noise level: Sound levels are minimal, similar to those in a grocery store
  • Dress code: Relaxed, with a few rules to follow for safety, including comfortable, closed-toe shoes

Why you'll love working at blithequark

* We offer jobs that fit any lifestyle, with state-of-the-art workplaces and teams that support and listen to our associates

  • Schedule flexibility: Depending on where you work, schedules may include full-time, reduced-time, or part-time, with the option to work additional hours if needed
  • Shift options: Work when it works for you, with shifts available overnight, early morning, day, evening, and weekend
  • Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups)
  • Our workplace is unlike any other, with modern warehouses, safety protocols, and a focus on employee well-being
  • Our team supports and listens to you, with a culture that values diversity, equity, and inclusion
  • We offer career advancement opportunities, with free training and development programs, and tuition support options for select employee groups

Requirements

* Candidates must be 18 years or older, with the ability to understand and adhere to all job requirements and safety guidelines in English

How to get started

If you're ready to join a dynamic team that makes a difference in the lives of customers every day, apply now! You can begin by submitting your application above. If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/. Apply for this job

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