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Experienced Customer Practice Manager – Healthcare and Life Sciences at blithequark

Remote Full-time Live

Are you a seasoned professional with a passion for driving business outcomes and accelerating customer growth? Do you have a knack for building strong relationships with executives and developing strategic account plans? If so, we invite you to join blithequark's dynamic team as an Experienced Customer Practice Manager – Healthcare and Life Sciences.

About blithequark

blithequark is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to empower businesses worldwide. Our robust suite of products and services has earned the trust of successful startups and Global 500 companies alike. At blithequark, we value diverse experiences, foster an inclusive team culture, and prioritize mentorship and career growth. Our employee-led affinity groups and ongoing events and learning experiences inspire us to be proud of our differences and strive for excellence.

Key Responsibilities

As an Experienced Customer Practice Manager – Healthcare and Life Sciences, you will lead customer programs that accelerate business outcomes and drive strategic and financial value for our customers. Your key responsibilities will include:

  • Executing long-term strategic customer transformation roadmaps with a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.
  • Leading business outcomes by articulating accelerated customer outcomes through cloud technologies.
  • Developing a unified account plan and pursuit plan that aligns with blithequark's account team (platform sales).
  • Establishing executive relationships across Technology & Business groups, executive sponsorship of programs.
  • Establishing an internal network at blithequark, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.
  • Delivering on annual bookings targets with deal structure aligned with key customer goals and blithequark's Professional Services business objectives.
  • Supporting scale through shared learnings and mechanisms across the Professional Services sales team.

About the Team

Our team is diverse, and we value experiences from all walks of life. Even if you don't meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Join blithequark?

* Be part of a dynamic team that values diverse experiences and fosters an inclusive culture.

  • Enjoy a work-life balance that allows you to achieve success at work without sacrificing your personal life.
  • Develop into a better-rounded professional through endless knowledge-sharing, mentorship, and career-advancing resources.
  • Work with a robust suite of products and services that empower businesses worldwide.
  • Be part of a company that prioritizes mentorship and career growth, and strives to become Earth's Best Employer.

Basic Qualifications

* Bachelor's degree, or 7+ years of professional or military experience.

  • Experience with selling consulting/professional services with recurring revenue from accounts/territory.
  • Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.
  • Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion.
  • Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs.

Preferred Qualifications

* Experience with design of modern, scalable delivery models for technology consulting services.

  • International consulting or professional services sales and delivery experience with global F500 enterprise customers and partners.
  • Understanding of cloud computing and data transition challenges.
  • A partner network for joint pursuit and delivery.

Compensation and Benefits

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

How to Apply

If you're a motivated and experienced professional looking to drive business outcomes and accelerate customer growth, we invite you to apply for this exciting opportunity. Please submit your application via our internal or external career site.

Equal Employment Opportunity

blithequark is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.blithequark.com/disability/us.

Los Angeles County Applicants

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Don't miss this opportunity to join blithequark's dynamic team as an Experienced Customer Practice Manager – Healthcare and Life Sciences. Apply now and take the first step towards driving business outcomes and accelerating customer growth. Apply for this job

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