Experienced Permit Technician / Customer Service Processing Specialist – Join blithequark's Dynamic Team

Are you a motivated and hard-working individual with excellent communication skills, looking to start a rewarding career in customer service and permit processing? Do you thrive in fast-paced environments and enjoy working with people? If so, we invite you to join blithequark, a leading provider of critical support and service to thousands of specialized transportation companies across the United States and Canada.

About blithequark

blithequark is a dynamic and innovative company that has built a reputation for delivering exceptional customer service and support to our clients. Our employees are the backbone of our success, and we reward those who excel with ample growth opportunities, great benefits, and a competitive compensation plan. We are committed to creating a positive and inclusive work environment that fosters collaboration, creativity, and innovation.

Job Summary

We are seeking an experienced Permit Technician / Customer Service Processing Specialist to join our team. As a Permit Technician, you will play a critical role in supporting our employees as they process and submit applications for over-dimensional trucking permits. You will be responsible for ensuring the accuracy of submitted permit applications, keeping our customers informed of the statuses of their orders, and performing various tasks that support our permit staff to provide the high level of care our customers expect.

Key Responsibilities

* Submit oversize/overweight trucking permit applications to states' permit offices and follow up on applications to ensure permits are returned as quickly as possible

• Ensure the accuracy of submitted permit applications
• Keep our customers informed of the statuses of their orders
• Perform various tasks that support our permit staff to provide the high level of care our customers expect
• Develop expertise in various states' rules and procedures for over-dimensional loads and movements
• Manage relationships with our customers and become their valued partner in a crucial part of their business

Qualifications

* Extremely motivated and hard-working individual with a strong work ethic

• Outgoing personality with excellent communication skills, both written and spoken
• Experience and comfort with Microsoft Office and modern web browsers
• Strong organizational skills and the ability to balance multiple tasks and demands at the same time
• Ability to work in a fast-paced environment and adapt to changing priorities
• High school diploma or equivalent required; associate's or bachelor's degree preferred

Essential Skills and Competencies

* Excellent communication and interpersonal skills

• Strong organizational and time management skills
• Ability to work in a team environment and collaborate with colleagues
• Strong problem-solving and analytical skills
• Ability to learn and adapt quickly to new processes and procedures
• Proficiency in Microsoft Office and modern web browsers

Preferred Qualifications

* Previous experience in customer service or permit processing

• Knowledge of transportation regulations and laws
• Experience working in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to work independently and make decisions with minimal supervision

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:

• Paid training and onboarding program
• Ongoing training and development opportunities
• Mentorship and coaching from experienced colleagues
• Opportunities for career advancement and promotion
• Competitive compensation and benefits package

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values collaboration, creativity, and innovation. We offer a positive and inclusive work environment that fosters:

• Open communication and transparency
• Collaboration and teamwork
• Creativity and innovation
• Continuous learning and development
• Work-life balance and flexibility

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Competitive base salary with unlimited bonus potential
• Paid time off and holidays
• Excellent benefit package, including 401(k) retirement account with employer contribution
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule and Work Location

* 8 hour shift, Monday to Friday

• 9am - 6pm work hours
• In-person work location

How to Apply

If you are a motivated and hard-working individual with excellent communication skills, looking to start a rewarding career in customer service and permit processing, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job