Experienced Logistics Coordinator - Customer Service: Unlock a Rewarding Career at blithequark
Are you a motivated and customer-focused individual looking to join a dynamic team in the logistics industry? Do you have a passion for delivering exceptional customer experiences and ensuring seamless supply chain operations? Look no further than blithequark, a leading provider of supply chain solutions to Fortune 500 businesses and innovative startups alike. As a Logistics Coordinator - Customer Service at blithequark, you will play a vital role in driving customer satisfaction and loyalty while contributing to the success of our Supply Chain Solutions division. With a focus on warehouse operations, transportation, and customer service, this role offers a unique blend of challenges and opportunities for growth and development.
About blithequark
At blithequark, we pride ourselves on being a industry-leading logistics expert, with a reputation for delivering exceptional results and building long-term relationships with our customers. Our team of dedicated professionals is passionate about making a difference in the lives of our customers, and we're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration.
Benefits of Working at blithequark
As a Logistics Coordinator - Customer Service at blithequark, you can expect a comprehensive compensation package that includes:
- Hourly pay of $19.00, paid weekly
- A Monday-Friday schedule, with hours from 7:00am to 3:30pm
- Opportunities for advancement and professional growth within our dynamic and fast-paced environment
- A range of benefits, including medical, dental, and vision coverage, starting at 30 days
- A 401(k) savings plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts on tools, cars, appliances, travel, and more
- All major holidays paid, plus paid time off within your first year
- Up to 12 weeks of paid maternity leave
Responsibilities of the Logistics Coordinator - Customer Service Role
As a Logistics Coordinator - Customer Service at blithequark, your key responsibilities will include:
- Providing exceptional customer service and ensuring concerns, issues, and disputes are resolved to the customer's expectations
- Handling inbound sales calls and outbound solicitations to increase leads and new customers
- Coordinating with Maintenance and Asset Management to meet customer demands and maintain accurate rental truck inventory levels
- Managing workflow and enhancing productivity through effective scheduling and planning
- Generating purchase/repair orders and maintaining files
- Contributing to cost containment through inventory planning and warranty management
Essential Qualifications and Skills
To succeed in this role, you will need:
- A high school diploma or equivalent
- One year or more of experience in sales and/or customer service
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal-oriented, drive for results, assertive, and able to deal well with ambiguity
- High level of energy and self-motivation, with the ability to manage multiple assignments and tasks
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrated customer service skills
Preferred Qualifications and Skills
While not essential, the following qualifications and skills are highly desirable:
- Experience in warehouse operations and/or transportation
- Experience as a customer service representative
- Ability to focus on multiple projects and activities simultaneously
- Ability to adapt to changing conditions and work assignments
- Familiarity with inventory planning and warranty management
Why Join blithequark?
At blithequark, we offer a dynamic and inclusive work environment that fosters growth, innovation, and collaboration. Our team of dedicated professionals is passionate about making a difference in the lives of our customers, and we're committed to creating a workplace that is both challenging and rewarding. If you're a motivated and customer-focused individual looking to join a leading logistics company, we encourage you to apply for this exciting opportunity. Join our team at blithequark and discover a career that is both fulfilling and rewarding.
How to Apply
To apply for this role, please visit our website at [www.blithequark.com/careers](http://www.blithequark.com/careers) and search for the Logistics Coordinator - Customer Service position. You can also contact our recruitment team directly at [[email protected]](mailto:[email protected]) or 800-793-3754.
Equal Opportunity Employer
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity.
Security Notice for Applicants
blithequark will only communicate with applicants directly from a [@blithequark.com](mailto:@blithequark.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, blithequark will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through our website. Should you have any questions regarding the application process or to verify the legitimacy of an interview or blithequark representative, please contact us at [[email protected]](mailto:[email protected]) or 800-793-3754. Apply for this job