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Experienced Full Stack Data Entry Specialist – Airlines Operations and Customer Service

Remote Full-time Live

At blithequark, we're on a mission to revolutionize the aviation industry by providing exceptional customer experiences and fostering a culture of inclusivity and diversity. As a leading airline, we're committed to connecting people and uniting the world, and we're looking for talented individuals to join our team. If you're passionate about delivering outstanding customer service and have a knack for data entry, we want to hear from you!

About blithequark

blithequark is a global airline that operates in numerous locations around the world, serving millions of customers and employing tens of thousands of staff. We're dedicated to uplifting and empowering the communities in which we work, live, and fly, and we believe that a diverse and inclusive workforce is essential to achieving our goals. As a company, we're committed to providing an exceptional benefits package, including opportunities for career growth, professional development, and work-life balance.

Our Culture

At blithequark, we're passionate about creating a workplace that's inclusive, equitable, and empowering for all employees. We believe that every individual has the potential to make a meaningful contribution, and we're committed to providing the tools, resources, and support needed to help our team members thrive. From our employee-run Business Resource Groups to our world-class benefits, we're dedicated to creating a workplace that's truly unique and rewarding.

Key Responsibilities

As an Experienced Full Stack Data Entry Specialist, you'll play a critical role in supporting our airlines operations and customer service teams. Your responsibilities will include:

  • Riding fitness, well-being, and fairness targets through local employee projects and onsite activities
  • Developing playbooks to tune quality practices and optimize employee reviews tied to business targets
  • Leading efforts to coordinate all logistics with local stakeholders, group volunteers, and multi-seller representatives in support of essential well-being projects
  • Monitoring quality practices and effects through reporting and preparing management briefings on results
  • Helping guide control of fulfillment to drive advanced experiences
  • Collaborating with a range of cross-functional relationships both internally and externally for mission readiness
  • Serving as branch liaison for all local employee projects and acting as point person
  • Supporting group leads on mission implementations and deliverables and upholding exceptional service standards
  • Working with a successful team in support of well-being, benefits operations, service delivery, communications, and administrative services throughout H&W programs
  • Travel: Benefits Roadshows (U.S. only) – 25%
  • Managing logistics and execution of activities, such as vendor support
  • Managing fine assessments on fulfillment and engagement through surveys and monitoring reports
  • Collaborating with the team for mission control on local implementations and tuning deliverables
  • Serving as central point person for all branch-subsidized activities and logistics
  • Leading training for volunteers for branch projects
  • Creating mission playbooks and controlling annual roadmap planning

Job Qualifications

blithequark values diverse perspectives and experiences, and we encourage every individual who meets the minimum qualifications to apply. While having the "desired" qualifications may make for a more competitive candidate, we're always looking for people who will bring something new to the table.

What's needed to succeed (Minimum Qualifications):

* Bachelor's degree or four years of applicable work experience

  • Proven understanding of mission planning, organization, communication, file monitoring, and customer service
  • Outstanding customer service, critical thinking, problem-solving, and decision-making skills, as well as excellent verbal and written communication skills
  • Must be legally eligible to work in the United States for any organization without sponsorship
  • The successful completion of an interview required to satisfy job qualification
  • Reliable, punctual attendance is a critical characteristic of the position

What will help you propel from the pack (Preferred Qualifications):

* Health and well-being, reporting, operations, communications, HR experience, business knowledge, technical, and reporting capabilities

Equal Employment Opportunity

blithequark is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected characteristics as required by relevant law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions.

How to Apply

If you're passionate about delivering exceptional customer service and have a knack for data entry, we want to hear from you! Apply now to join our team and embark on a unique and rewarding career journey with blithequark. Apply Job! Apply for this job

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