Experienced Customer Service Associate – Amazon Locker+ Returns and Pickup Specialist

Are you passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment? Do you thrive in a setting where no two days are the same, and every interaction has the potential to make a lasting impact? If so, we invite you to join the dedicated team at blithequark, where we're revolutionizing the way customers receive and return their packages at our Locker+ retail locations. As an Experienced Customer Service Associate – Amazon Locker+ Returns and Pickup Specialist, you'll be at the forefront of our mission to provide convenient, hassle-free experiences for our customers. You'll work in designated retail locations, helping facilitate the delivery and return of customer orders, and connecting personally with our customers to uplift their lives – even if for just a few moments.

About blithequark

At blithequark, we're committed to innovation, customer obsession, and operational excellence. Our team is passionate about making a positive impact on the lives of our customers, employees, and the communities we serve. With a focus on state-of-the-art facilities, safety, and employee support, we're creating a workplace that's unlike any other.

Key Responsibilities

As an Experienced Customer Service Associate – Amazon Locker+ Returns and Pickup Specialist, your duties may include:

• Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery
• Assisting customers with questions they may have, working through problem-solving scenarios for customers
• Maintaining a clean, safe, and organized workspace, managing responsibilities for a Locker+ location, including opening and closing site
• Using technology like smartphones and handheld devices to sort, scan, and prepare orders, receiving truck deliveries
• Performing physical labor, including lifting up to 49 pounds, standing and walking during shifts lasting up to five hours
• Using carts, dollies, hand trucks, and other gear to move items around, going up and down stairs (where applicable)
• Being available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week

What it's like at blithequark

* Safety: Your safety is important to us, so we provide safe working conditions, protective gear, and daily safety tips

• Surroundings: You'll be behind a counter, working with customers, in a comfortable, climate-controlled environment
• Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages
• Temperature: Our Locker+ locations are in comfortable, climate-controlled environments
• Noise level: Sound levels are minimal, what one would expect in a grocery store
• Dress code: Relaxed, with a few rules to follow for safety, comfortable, closed-toe shoes are required, and protective safety footwear are required in select business units

Why You'll Love blithequark

* We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals

• Our jobs are nearby, with great pay, and offer work-life balance
• Schedule flexibility: Ideal for someone looking for a part-time role, work at least 4 hours and up to 20 hours per week with flexible schedules
• Shift options: Shifts follow various operating business hours, shift times average 3-4 hours, and can include weekends, weekdays, daytime, and evenings all based on availability and business needs
• Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups)

Our Workplace

* State-of-the-art facilities: We have modern warehouses that are clean and well-organized

• Safety: Your safety is important to us, so we provide protective gear and daily safety tips
• Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world
• New skills: Depending on the role and location, you'll learn how to use the latest blithequark technology – including handheld devices and robotics

Our Company Supports Your Goals

* Benefits: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more

• Career advancement: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups

Requirements

* Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English

How to Get Started

* You can begin by applying above

• If you need help with your application, you can start with our step-by-step guide
• If you have questions regarding the hiring process, please visit our support landing page
• If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit our People with Disabilities landing page or contact the Applicant-Candidate Accommodation Team (ACAT)

Equal Employment

blithequark is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We're excited to hear from you and look forward to welcoming you to our team! Apply for this job