Part Time - Customer Service Associate - Tool Rental - Flexible Lake Saint Louis, MO 2311 at blithequark

Introduction to blithequark and the Industry

At blithequark, we are passionate about providing top-notch customer service and creating a welcoming environment for our customers to explore their home improvement needs. As a leader in the home improvement industry, blithequark is committed to supporting the growth and development of its associates, while also giving back to the community. If you are a customer-focused individual with a passion for helping others, we encourage you to join our team as a Part Time Customer Service Associate in our Tool Rental department.

About the Role

As a Customer Service Associate at blithequark, you will be the face of our company, interacting with customers and providing them with an exceptional shopping experience. Your primary responsibility will be to welcome customers, answer questions, and deliver friendly and professional customer service. You will work in a fast-paced environment, assisting customers with locating and handling merchandise, processing orders and deliveries, and ensuring that all customer needs are met.

Key Responsibilities

• Welcome customers to blithequark, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Essential Qualifications

To be successful in this role, you will need to have:

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

While not required, the following qualifications are preferred:

• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Skills and Competencies

To excel in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should be customer-focused, with a strong desire to help others and provide exceptional service. Additionally, you should be able to work in a fast-paced environment, with the ability to prioritize tasks and manage multiple responsibilities.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to supporting the growth and development of our associates. As a Customer Service Associate, you will have access to a range of training and development programs, including our Track to the Trades program, which provides opportunities to learn new trade skills. You will also have the opportunity to cross-functionally train in other areas of the store, which can help you develop new skills and advance your career.

Work Environment and Company Culture

At blithequark, we are proud of our company culture, which is built on a foundation of respect, integrity, and teamwork. We believe in creating a welcoming and inclusive environment, where all associates feel valued and supported. As a Customer Service Associate, you will be part of a dynamic team, working together to provide exceptional customer service and drive business results.

Compensation, Perks, and Benefits

At blithequark, we offer a range of compensation, perks, and benefits, including:

• Competitive pay and flexible schedules
• Multiple top-tier health insurance options
• Tuition assistance program
• Company-matching 401(k) and optional Employee Stock Purchase Program
• 10% Associate Discount
• Opportunities for career advancement and professional growth

Conclusion

If you are a customer-focused individual with a passion for helping others, we encourage you to apply for the Part Time Customer Service Associate role in our Tool Rental department at blithequark. As a member of our team, you will have the opportunity to make a real difference in the lives of our customers, while also developing your skills and advancing your career. Apply today to join our dynamic team and start your journey with blithequark!