Program Operations Specialist, Lab Medicine & Pathology Courier Team

Job Description

Who we’re looking for: The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Program Operations Specialist with the Medical Courier Team. Under general direction from the Manager of Program Operations, the Program Operations Specialist is responsible for administering the courier program operations for DLMP within the UWMC Hospital network. This includes, but is not limited to: Research, analysis, recommendation, and full cycle implementation of new systems, processes and technologies; creation of team standard operating procedures; consulting with clients in specimen transport handling and packaging; documentation and record-keeping; establishing team policies, methods and procedures; and courier route analysis and optimization. Additionally, this role provides leadership support as needed, including, but not limited to, addressing client needs, providing feedback on interviews and recruiting processes, communication and feedback; performing corrective action, timekeeping and scheduling; and engaging in training; accident reporting, and procurement of equipment and supplies. Work schedule: 100% FTE Monday – Friday with weekend and holiday coverage as needed Day shift Hybrid (3 days onsite, 2 days telework) What you’ll contribute: Administering program operations for Laboratory Medicine & Pathology within the UWMC hospital network: Quality assurance, planning service, evaluating internal UWMC hospital and Laboratory Medicine & Pathology requests. Develop and implement new or revised procedures, protocols and policies into the workplace to ensure quality and a high level of standard. Ensure compliance with all regulatory requirements and department procedures and policies. Monitor and procure office equipment and supplies, including Laboratory Medicine-branded clothing. Research and make suggestions for new technologies and process improvements throughout the courier operation; maintain technologies for the team. Inform Courier Manager of program operations status. Financial/procurement for Laboratory Medicine & Pathology within the UWMC hospital network: Authority to review and approve vendor invoices. Authority to approve purchasing and managing inventory request of Apply tot his job Apply To this Job